Website User Experience Survey
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1
. Please rate the following with regard to this web page:
Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
Design (how the page looks/sounds)
Please rate the following with regard to this web page: Design (how the page looks/sounds) Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
Content (the value of the information found on the page)
Content (the value of the information found on the page) Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
Usability (ease of navigation, and effectiveness of use)
Usability (ease of navigation, and effectiveness of use) Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
Overall
Overall Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
2
. How helpful was this page in completion of your desired task? (1=not at all helpful, 5=very helpful)
1
2
3
4
5
Select One:
How helpful was this page in completion of your desired task? (1=not at all helpful, 5=very helpful) Select One: 1
2
3
4
5
3
. Do the images on the page help convey the guest experience? (1=not at all helpful, 5=very helpful)
1
2
3
4
5
Select One:
Do the images on the page help convey the guest experience? (1=not at all helpful, 5=very helpful) Select One: 1
2
3
4
5
4
. Is there anything that you would like or expect to see on this page?
Is there anything that you would like or expect to see on this page?
5
. What was your main reason for visiting this page?
What was your main reason for visiting this page?
6
. Any other suggestions you’d like to make to improve this page?
Any other suggestions you’d like to make to improve this page?
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