Customer Satisfaction Survey - Dollar Rent a Car
1. Default Section
. Please tell us a little about yourself.
Please tell us a little about yourself.
-- select state --
AS American Samoa
DC District of Columbia
FM Federated States of Micronesia
MH Marshall Islands
NH New Hampshire
NJ New Jersey
NM New Mexico
NY New York
NC North Carolina
ND North Dakota
MP Northern Mariana Islands
PR Puerto Rico
RI Rhode Island
SC South Carolina
SD South Dakota
VI Virgin Islands
WV West Virginia
. Do you have a Corporate Account with Dollar Rent a Car?
Do you have a Corporate Account with Dollar Rent a Car?
I am not sure...
. Which of the following vehicles have you rented from us?
Which of the following vehicles have you rented from us?
Large Cargo Van
Other (please specify)
. What factors do you consider when making your rental choice?
What factors do you consider when making your rental choice? Gas Mileage Yes
Gas Mileage No
Safety Rating Yes
Safety Rating No
Please provide any additional information
. How would you rate the cleanliness of the vehicles you have rented?
How would you rate the cleanliness of the vehicles you have rented?
It was disgustingly dirty
Oh, I could have done a better job myself, but it worked.
Shiny and clean, just how I keep my own car.
EXCELLENT...WOW..would pass a white glove inspection!!
. How would you rate your experience at Dollar Rent a Car?
How would you rate your experience at Dollar Rent a Car? Initial Greeting Poor
Initial Greeting Good
Initial Greeting GREAT
Rental Transaction Process
Rental Transaction Process Poor
Rental Transaction Process Good
Rental Transaction Process GREAT
Interaction with Rental Agent
Interaction with Rental Agent Poor
Interaction with Rental Agent Good
Interaction with Rental Agent GREAT
Cleanliness of Lobby
Cleanliness of Lobby Poor
Cleanliness of Lobby Good
Cleanliness of Lobby GREAT
Please comment on your experience.
. Please provide any additional information you feel would help Dollar Rent a Car better serve you!
Please provide any additional information you feel would help Dollar Rent a Car better serve you!
THANK YOU for taking the time to evaluate our product and services. We APPRECIATE your business!
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