Smooth Finish Customer Feedback
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1
. Grade the representative’s timely and efficient response.
Grade the representative’s timely and efficient response.
5-Exceptional
4-Exceeds Expectations
3-Meets Expectations
2-Marginal
1-Unsatisfactory
2
. Rank the representative’s ability to communicate clearly and effectively.
Rank the representative’s ability to communicate clearly and effectively.
5-Exceptional
4-Exceeds Expectations
3-Meets Expectations
2-Marginal
1-Unsatisfactory
3
. Rate the representative’s preparedness.
Rate the representative’s preparedness.
5-Exceptional
4-Exceeds Expectations
3-Meets Expectations
2-Marginal
1-Unsatisfactory
4
. Evaluate the representative’s ability to generate creative ideas and solutions.
Evaluate the representative’s ability to generate creative ideas and solutions.
5-Exceptional
4-Exceeds Expectations
3-Meets Expectations
2-Marginal
1-Unsatisfactory
5
. Assess the overall improvement of your situation.
Assess the overall improvement of your situation.
5-Exceptional
4-Exceeds Expectations
3-Meets Expectations
2-Marginal
1-Unsatisfactory
6
. Appraise the value of Smooth Finish services.
Appraise the value of Smooth Finish services.
5-Exceptional
4-Exceeds Expectations
3-Meets Expectations
2-Marginal
1-Unsatisfactory
*
7
. Measure your overall satisfaction.
Measure your overall satisfaction.
5-Exceptional
4-Exceeds Expectations
3-Meets Expectations
2-Marginal
1-Unsatisfactory
8
. Your Company Name / Your Name?
Your Company Name / Your Name?
9
. Suggestions/improvements for the future.
Suggestions/improvements for the future.
*
10
. Would you recommend us to others and why?
Would you recommend us to others and why?
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