Human Resources Customer Service Survey

Please consider your interactions with the Human Resources Division to answer the following questions.

In the past six (6) months, which Human Resources services have you used?
Please check all that apply.

In the past six (6) months, which Human Resources services have you used? Please check all that apply. Compensation & Benefits

Employee Relations

Risk Management & Safety

Employment/Recruitment

Department Liaisons/Special Projects

Volunteer Programs

Employee Development

Please rate the level of service for any of the departments that you have interacted with over the last six (6) months

	Poor	Fair	Satisfactory	Very Good	Excellent	N/A
Compensation & Benefits	Please rate the level of service for any of the departments that you have interacted with over the last six (6) months Compensation & Benefits Poor	Fair	Satisfactory	Very Good	Excellent	N/A
Employee Relations	Employee Relations Poor	Fair	Satisfactory	Very Good	Excellent	N/A
Risk Management & Safety	Risk Management & Safety Poor	Fair	Satisfactory	Very Good	Excellent	N/A
Employment/Recruitment	Employment/Recruitment Poor	Fair	Satisfactory	Very Good	Excellent	N/A
Department Liasons/Special Projects	Department Liasons/Special Projects Poor	Fair	Satisfactory	Very Good	Excellent	N/A
Volunteer Programs	Volunteer Programs Poor	Fair	Satisfactory	Very Good	Excellent	N/A
Employee Development	Employee Development Poor	Fair	Satisfactory	Very Good	Excellent	N/A

How did you interact with Human Resources?
Please check all that apply

How did you interact with Human Resources? Please check all that apply Visited in Person

Called on Phone

Contacted through E-mail

Visited Intranet Site

Other (please specify)

If the nature of your interaction required follow-up, did the person follow through in a timely and courteous manner?

If the nature of your interaction required follow-up, did the person follow through in a timely and courteous manner? Yes

Do you feel you were well served during your interaction with HR? (For Example: staff was available, knowledgeable and caring, you received the information or service you requested, etc.)

Do you feel you were well served during your interaction with HR? (For Example: staff was available, knowledgeable and caring, you received the information or service you requested, etc.) Yes

Human Resources Overview

In the past six (6) months, which Human Resources services have you used?
Please check all that apply.

Please rate the level of service for any of the departments that you have interacted with over the last six (6) months

How did you interact with Human Resources?
Please check all that apply

If the nature of your interaction required follow-up, did the person follow through in a timely and courteous manner?

Do you feel you were well served during your interaction with HR? (For Example: staff was available, knowledgeable and caring, you received the information or service you requested, etc.)

Please use this space to share any comments or suggestions you have to make Human Resources more effective and customer friendly.

Human Resources Overview

In the past six (6) months, which Human Resources services have you used?Please check all that apply.

Please rate the level of service for any of the departments that you have interacted with over the last six (6) months

How did you interact with Human Resources?Please check all that apply

If the nature of your interaction required follow-up, did the person follow through in a timely and courteous manner?

Do you feel you were well served during your interaction with HR? (For Example: staff was available, knowledgeable and caring, you received the information or service you requested, etc.)

Please use this space to share any comments or suggestions you have to make Human Resources more effective and customer friendly.

In the past six (6) months, which Human Resources services have you used?
Please check all that apply.

How did you interact with Human Resources?
Please check all that apply