Satisfaction Survey
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1. How Are We Doing?
At the Athletic Performance Center we would like to know what you think of our work. Please complete this short survey to provide us with feedback. Thank you for your participation.
1
. In general, what was your first impression of the Athletic Performance Center?
Outstanding
Good
Adequate
Needs Improvement
Poor
Select One
In general, what was your first impression of the Athletic Performance Center? Select One Outstanding
Good
Adequate
Needs Improvement
Poor
If needs improvement, what?
2
. How satisfied are you with the Athletic Performance Center services in the following areas:
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Value for price
How satisfied are you with the Athletic Performance Center services in the following areas: Value for price Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Quality
Quality Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Usage experience
Usage experience Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Ability to meet needs
Ability to meet needs Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Design and appearance
Design and appearance Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
3
. How satisfied are you with your relationship with the Athletic Performance Center in the following areas:
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Flexibility of pricing
How satisfied are you with your relationship with the Athletic Performance Center in the following areas: Flexibility of pricing Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Flexibility of terms
Flexibility of terms Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Purchase experience
Purchase experience Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Repeat purchase experience
Repeat purchase experience Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
Staff representatives
Staff representatives Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
4
. Compared to other services available on the market, how do you estimate the Athletic Performance Center services?
Compared to other services available on the market, how do you estimate the Athletic Performance Center services?
Much better
Somewhat better
About the same
Worse
Much worse
Don't know
5
. Based on your recent experience, will you continue to use services from the Athletic Performance Center?
Based on your recent experience, will you continue to use services from the Athletic Performance Center?
Definately
Probably
Probably not
Definately not
Not sure
If no, why not?
6
. Would you recommend the Athletic Performance Center to your friends or affliates?
Would you recommend the Athletic Performance Center to your friends or affliates?
Definitely
Probably
Probably not
Definately not
Not sure
7
. Did you experience any problems with the Athletic Peformance Center?
Did you experience any problems with the Athletic Peformance Center?
Yes, quite often
Yes, but rarely
No
Don't remember
If you did, what kind of problems?
8
. Please list any areas in which our service could be improved.
Please list any areas in which our service could be improved.
9
. If you have any additional comments or wishes in regard to the Athletic Performance Centers' products or services, please share them:
If you have any additional comments or wishes in regard to the Athletic Performance Centers' products or services, please share them:
10
. Please submit your contact information if you have additional questions and would like us to contact you.
Please submit your contact information if you have additional questions and would like us to contact you.
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