What do you think of CESL?
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1. To our Agents & Affiliates: Please help us do better.
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1
. When is the general school year in your country? When are the long breaks? When do semesters begin and end?
When is the general school year in your country? When are the long breaks? When do semesters begin and end?
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2
. How did you hear about CESL?
How did you hear about CESL?
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3
. How long have you been sending students to CESL?
1 year
2-5 years
5-10 years
more than 10 years
How long have you been sending students to CESL?
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4
. How many students do you send to CESL per year?
1-2
2-5
5-10
10-20
more than 20
How many students do you send to CESL per year?
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5
. Please rate these services
Excellent
Good
Satisfactory
Needs Improvement
Accessibility of information on the we.
Please rate these services Accessibility of information on the we. Excellent
Good
Satisfactory
Needs Improvement
Quality of electronic promotional materials on the web.
Quality of electronic promotional materials on the web. Excellent
Good
Satisfactory
Needs Improvement
Availability of promotional print information.
Availability of promotional print information. Excellent
Good
Satisfactory
Needs Improvement
Accuracy and Completeness of promotional information.
Accuracy and Completeness of promotional information. Excellent
Good
Satisfactory
Needs Improvement
Response to your inquiries.
Response to your inquiries. Excellent
Good
Satisfactory
Needs Improvement
Speed of application processing & receipt of I-20.
Speed of application processing & receipt of I-20. Excellent
Good
Satisfactory
Needs Improvement
Ease of invoicing process.
Ease of invoicing process. Excellent
Good
Satisfactory
Needs Improvement
Information about housing.
Information about housing. Excellent
Good
Satisfactory
Needs Improvement
Information about cost and expesnes.
Information about cost and expesnes. Excellent
Good
Satisfactory
Needs Improvement
Information about arrival and orientation.
Information about arrival and orientation. Excellent
Good
Satisfactory
Needs Improvement
Information about immunization.
Information about immunization. Excellent
Good
Satisfactory
Needs Improvement
Information about health insurance.
Information about health insurance. Excellent
Good
Satisfactory
Needs Improvement
How do you rate CESL service overall?
How do you rate CESL service overall? Excellent
Good
Satisfactory
Needs Improvement
6
. Agents only: How competitive are CESL commission rates with other schools your work with?
Agents only: How competitive are CESL commission rates with other schools your work with?
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7
. Which course would most appeal to your students if they were offered at CESL?
English for Business
English for Nurses
English of Law
Other (please specify)
Which course would most appeal to your students if they were offered at CESL?
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8
. What questions do students most frequently ask you about studying at CESL?
What questions do students most frequently ask you about studying at CESL?
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9
. Will you continue to recommend CESL to students? Please explain why or why not.
Will you continue to recommend CESL to students? Please explain why or why not.
10
. Please comment or give examples of any of the above and give suggestions for improving CESL services.
Please comment or give examples of any of the above and give suggestions for improving CESL services.
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