Call Center Satisfaction Survey

	Excellent	Good	Average	Fair	Poor
My call was anwered promptly	Please rate your recent call to Gateway based on the following: My call was anwered promptly Excellent	Good	Average	Fair	Poor
The person on the phone was polite	The person on the phone was polite Excellent	Good	Average	Fair	Poor
The person on the phone was knowledgeable	The person on the phone was knowledgeable Excellent	Good	Average	Fair	Poor
I received the information I needed	I received the information I needed Excellent	Good	Average	Fair	Poor

Was the person who answered the phone able to assist you or was your call transferred to another department? My call was not transferred

My call was transferred one time

My call was transferred multiple times

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