Crisis Communication & Social Media Survey

1. Our Crisis Communication Plan is....

Our Crisis Communication Plan is.... Independent but linked to the organization's crisis/disaster response plan

Independent and not linked to any other plan

Included in the organization's crisis/disaster response plan

We don't have a crisis communication plan but we do have a crisis/disaster response plan

We don't have either a crisis communication plan or a crisis/disaster response plan

2. In our organization, crisis communication during a crisis is handled by: (Select the ONE answer that MOST applies to your organization)

In our organization, crisis communication during a crisis is handled by: (Select the ONE answer that MOST applies to your organization) The PR/Communication team with the senior PR professional as spokesperson or coordinator

The PR Communication team with management coming from outside the department, such as from senior management

Outside PR Counsel or assistance

Safety or some other disaster/crisis response professional

Subject area spokespeople (e.g. a physician)- depending on the nature of the disaster or crisis

The CEO or single member of the Top Management Team

No one