| The overall weekend | | | | | |
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| The reservation process (online or by mail) | | | | | |
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| Customer service prior to the weekend | | | | | |
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| Customer service during the weekend | | | | | |
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| Check-in | | | | | |
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| Friday Welcome Reception (4:30-5:30) | | | | | |
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| National Geographic Redwoods documentary | | | | | |
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| Lumberjack BBQ | | | | | |
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| Homecoming Football Game | | | | | |
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| Sunday Brunch | | | | | |
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