Maryville College Donor Satisfaction Survey

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1. There are a number of motivating factors that people have identified in other studies as influencing their decisions to support Maryville College. In terms of your own motivation, please rate the following by order of importance.
Very ImportantImportantNeutralSlightly UnimportantUnimportant
Loyalty to Maryville College
Support for current MC leadership
Potential impact on MC
Potential impact on a particular program
Expected recognition
Tax benefits
*Other (please specify)
2. We would appreciate any additional comments on your motivation for supporting MC.
3. Maryville College is concerned about both its recognition of its donors and its stewardship of their gifts. Please rate your overall satisfaction with
Very SatisfiedSatisfiedNeutralSlightly DissatisfiedDissatisfied
Recognition provided by MC (plaques and other visible tributes, listing in publications, invitations to events, etc)
Stewardship provided by MC (gift Receipts, letters from the President and Deans, financial reports, reports from students, faculty, or programs which have benefited from the gift, etc.)
4. How has Maryville College expressed its appreciation and kept you advised regarding its use of your donation? (Please check all that apply.)
5. Based on the stewardship information you have received; please indicate your level of agreement with the following statements:
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
My gifts have been used in the way I intended
My gifts have been valued and appreciated
My gifts have made a difference at MC
My gift receipt from MC was timely
My letter of thanks was timely
My report on the use of the gift was timely
6. If your relationship with MC has been affected, how was it changed?
7. Would the stewardship/recognition you have received from MC motivate you to make additional gifts in the future?
8. As a donor, how important is it to you to receive the following?
Very ImportantSlightly ImportantNeutralSlightly UnimportantUnimportant
Receipt
Presidential thank you
Faculty thank you
Student thank you
Volunteer thank you
Staff thank you
Call from one of the above
Annual reporting
Annual letter reporting how gift was used
Meeting the individual/group that benefited
Invitation to a large event for all donors
Invitation to an event for donors of a certain level
Listing on a plaque
A token of thanks (gift)
Personal visit with the President
Personal visit with others
9. Did your gift qualify you for a membership in a gift club?
10. Did gift club membership and benefits influence the size of your gift?
11. How do you think your peers would like to be recognized for their gifts and efforts?
Very ImportantSlightly ImportantNeutralSlightly UnimportantUnimportant
Receipt
Presidential thank you
Faculty thank you
Student thank you
Volunteer thank you
Staff thank you
Call from one of the above
Annual reporting
Annual letter reporting how gift was used
Meeting the individual/group that benefited
Invitation to a large event for all donors
Invitation to an event for donors of a certain level
Listing on a plaque
A token of thanks (gift)
Personal visit with the President
Personal visit with others
12. If you have any additional comments you would like to share with the College, please tell us – we value your opinions.
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