Customer Service Satisfaction Survey
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1. The Ohio Counselor, Social Worker & Marriage and Family Therapist Board Customer Service Survey

 
The Ohio Counselor, Social Worker & Marriage and Family Therapist Board (CSWMFT) invites your opinion on the level of service provided for your contact or interaction with the Board. Please take a few minutes to complete this eight question survey. Your response will help improve future services provided by the Board.
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1. What service did the Ohio Counselor, Social Worker & Marriage and Family Therapist Board provide?

2. Which profession did your issue/service deal with (check all that apply)?

3. Which of the following best describes you (check all that apply)?

4. How would you rate your experience interacting with the CSWMFT Board?

 ExcellentGoodNeutralNeeds ImprovementUnsatisfactoryN/A
Timeliness of Service/Information provided
Accuracy of Service/Information provided
Knowledge and Expertise of Board staff
Helpfulness of Board staff
Professionalism of Board staff
Courtesy of Board staff
Successful resolution of your issue
Overall Quality of Service by the CSWMFT Board

5. How do you rate the CSWMFT Board's website?

 Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A
Website is easy to navigate.
I easily found the information I desired.
I regularly visit the Board's website.

6. What services/information would you like us to to provide that is not currently available?

7. Do you have any additional comments or suggestions?

8. Where are you located?

9. Would you like a return email or phone call? We will use email or telephone # from the prior question to contact you.