EMF Award Setup Customer Service Survey
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1. Default Section
1
. Which team member are you providing feedback on?
Which team member are you providing feedback on?
Aaron Kinnel, Accounting Assistant
Edward Pinlac, Accounting Assistant
Ellyn McCaffrey, Supervisor, Accountant
Jonie Legaspi, Analyst
Scott Fong, Interim Manager
2
. Based on a recent interaction with the Award Setup unit, how satisfied are you with the experience? If you are not satisfied with your experience and would like to discuss this with a manager, please provide your name and telephone number in the space provide in question 7.
Based on a recent interaction with the Award Setup unit, how satisfied are you with the experience? If you are not satisfied with your experience and would like to discuss this with a manager, please provide your name and telephone number in the space provide in question 7.
Not satisfied at all
Less than fully satisfied
Neutral
Generally satisfied
Very satisfied
3
. Was the Award Setup team member who assisted you courteous and helpful?
Was the Award Setup team member who assisted you courteous and helpful?
Yes
No
4
. How quickly did the team member respond to you?
How quickly did the team member respond to you?
Within 24 hours
Within 48 hours
Within 1 week
More than 1 week
No one responded
5
. How was your most recent contact with Award Setup conducted?
How was your most recent contact with Award Setup conducted?
E-mail
Telephone
In person
6
. We appreciate all feedback. Please provide any additional comments you may have.
We appreciate all feedback. Please provide any additional comments you may have.
7
. If you would like a manager to contact you, please provide your name and phone number.
If you would like a manager to contact you, please provide your name and phone number.
Name
Telephone number
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