AHCA/NCAL Web Site SurveyAHCA/NCAL Web Site Survey

1. What is your organization’s relationship with AHCA/NCAL?

What is your organization’s relationship with AHCA/NCAL? State Affiliate

Member long term care (LTC) facility

Corporate Office

Company that runs/manages LTC facilities

Associate Business Member

Consumer/General Public

Non-member LTC facility/vendor

Other (please specify)

2. If you are employed at a long term care facility, please select the choice that best describes your professional title/role:

If you are employed at a long term care facility, please select the choice that best describes your professional title/role: Owner/operator/CEO

Corporate Staff

Administrator, director, DoN, or manager

Other staff member (e.g., CNA, dietician, therapist, social worker)

Other (please specify)

3. How often do you visit www.ahcancal.org?

How often do you visit www.ahcancal.org? More than once a week

Several times a month

Once a month

Rarely

Never

4. Rate the following attributes of www.ahcancal.org on a scale of 1 to 5, where 1 is poor and 5 is excellent.

	1 (Poor)	2	3	4	5 (Excellent)
Navigation (ease of information retrieval)	*Rate the following attributes of www.ahcancal.org on a scale of 1 to 5, where 1 is poor and 5 is excellent. Navigation (ease of information retrieval) 1 (Poor)	Navigation (ease of information retrieval) 2	Navigation (ease of information retrieval) 3	Navigation (ease of information retrieval) 4	Navigation (ease of information retrieval) 5 (Excellent)
Searchability	Searchability 1 (Poor)	Searchability 2	Searchability 3	Searchability 4	Searchability 5 (Excellent)
Look and Feel	Look and Feel 1 (Poor)	Look and Feel 2	Look and Feel 3	Look and Feel 4	Look and Feel 5 (Excellent)
Overall quality of content	Overall quality of content 1 (Poor)	Overall quality of content 2	Overall quality of content 3	Overall quality of content 4	Overall quality of content 5 (Excellent)
Overall user experience	Overall user experience 1 (Poor)	Overall user experience 2	Overall user experience 3	Overall user experience 4	Overall user experience 5 (Excellent)

5. When you visit www.ahcancal.org, how often do you perform the following tasks?

	Rarely	Sometimes	Often
Access LTC data or research reports	*When you visit www.ahcancal.org, how often do you perform the following tasks? Access LTC data or research reports Rarely	Access LTC data or research reports Sometimes	Access LTC data or research reports Often
Register for a meeting or event	Register for a meeting or event Rarely	Register for a meeting or event Sometimes	Register for a meeting or event Often
Register or view a webinar	Register or view a webinar Rarely	Register or view a webinar Sometimes	Register or view a webinar Often
Purchase a book/publication	Purchase a book/publication Rarely	Purchase a book/publication Sometimes	Purchase a book/publication Often
Learn about a vendor/product (e.g., Buyers Guide)	Learn about a vendor/product (e.g., Buyers Guide) Rarely	Learn about a vendor/product (e.g., Buyers Guide) Sometimes	Learn about a vendor/product (e.g., Buyers Guide) Often
Read an article, press release, or public statements	Read an article, press release, or public statements Rarely	Read an article, press release, or public statements Sometimes	Read an article, press release, or public statements Often
Access current legislative or regulatory information	Access current legislative or regulatory information Rarely	Access current legislative or regulatory information Sometimes	Access current legislative or regulatory information Often
Access the calendar of events	Access the calendar of events Rarely	Access the calendar of events Sometimes	Access the calendar of events Often
Link to another AHCA/NCAL-related site	Link to another AHCA/NCAL-related site Rarely	Link to another AHCA/NCAL-related site Sometimes	Link to another AHCA/NCAL-related site Often
Other (please specify in Comments below)	Other (please specify in Comments below) Rarely	Other (please specify in Comments below) Sometimes	Other (please specify in Comments below) Often

6. Please rank the following long term care information topics on a scale of 1-5, where 1 is the least valuable to you and 5 is the most valuable to you.

	1 (least valuable)	2	3	4	5 (most valuable)
Books and publications	*Please rank the following long term care information topics on a scale of 1-5, where 1 is the least valuable to you and 5 is the most valuable to you. Books and publications 1 (least valuable)	Books and publications 2	Books and publications 3	Books and publications 4	Books and publications 5 (most valuable)
Clinical practice resources	Clinical practice resources 1 (least valuable)	Clinical practice resources 2	Clinical practice resources 3	Clinical practice resources 4	Clinical practice resources 5 (most valuable)
Committee rosters	Committee rosters 1 (least valuable)	Committee rosters 2	Committee rosters 3	Committee rosters 4	Committee rosters 5 (most valuable)
Convention information	Convention information 1 (least valuable)	Convention information 2	Convention information 3	Convention information 4	Convention information 5 (most valuable)
Legislative information/updates	Legislative information/updates 1 (least valuable)	Legislative information/updates 2	Legislative information/updates 3	Legislative information/updates 4	Legislative information/updates 5 (most valuable)
Long term care product and vendor information	Long term care product and vendor information 1 (least valuable)	Long term care product and vendor information 2	Long term care product and vendor information 3	Long term care product and vendor information 4	Long term care product and vendor information 5 (most valuable)
News, press releases, and public statements	News, press releases, and public statements 1 (least valuable)	News, press releases, and public statements 2	News, press releases, and public statements 3	News, press releases, and public statements 4	News, press releases, and public statements 5 (most valuable)
Quality Programs (Quality First, Advancing Excellence in America’s Nursing Homes, AHCA/NCAL Quality Awards)	Quality Programs (Quality First, Advancing Excellence in America’s Nursing Homes, AHCA/NCAL Quality Awards) 1 (least valuable)	Quality Programs (Quality First, Advancing Excellence in America’s Nursing Homes, AHCA/NCAL Quality Awards) 2	Quality Programs (Quality First, Advancing Excellence in America’s Nursing Homes, AHCA/NCAL Quality Awards) 3	Quality Programs (Quality First, Advancing Excellence in America’s Nursing Homes, AHCA/NCAL Quality Awards) 4	Quality Programs (Quality First, Advancing Excellence in America’s Nursing Homes, AHCA/NCAL Quality Awards) 5 (most valuable)
Regulatory information/updates	Regulatory information/updates 1 (least valuable)	Regulatory information/updates 2	Regulatory information/updates 3	Regulatory information/updates 4	Regulatory information/updates 5 (most valuable)
Research	Research 1 (least valuable)	Research 2	Research 3	Research 4	Research 5 (most valuable)
Webinars	Webinars 1 (least valuable)	Webinars 2	Webinars 3	Webinars 4	Webinars 5 (most valuable)
Other (please specify in Comments below)	Other (please specify in Comments below) 1 (least valuable)	Other (please specify in Comments below) 2	Other (please specify in Comments below) 3	Other (please specify in Comments below) 4	Other (please specify in Comments below) 5 (most valuable)

7. Please rank the following areas of www.ahcancal.org on a scale of 1-5, where 1 is the least valuable to you and 5 is the most valuable to you.

	1 (least valuable)	2	3	4	5 (most valuable)
Bookstore	*Please rank the following areas of www.ahcancal.org on a scale of 1-5, where 1 is the least valuable to you and 5 is the most valuable to you. Bookstore 1 (least valuable)	Bookstore 2	Bookstore 3	Bookstore 4	Bookstore 5 (most valuable)
Capitol Connection	Capitol Connection 1 (least valuable)	Capitol Connection 2	Capitol Connection 3	Capitol Connection 4	Capitol Connection 5 (most valuable)
Convention web site	Convention web site 1 (least valuable)	Convention web site 2	Convention web site 3	Convention web site 4	Convention web site 5 (most valuable)
Consumer web site	Consumer web site 1 (least valuable)	Consumer web site 2	Consumer web site 3	Consumer web site 4	Consumer web site 5 (most valuable)
Facility Operations information	Facility Operations information 1 (least valuable)	Facility Operations information 2	Facility Operations information 3	Facility Operations information 4	Facility Operations information 5 (most valuable)
Advocacy/Grassroots/Government Relations	Advocacy/Grassroots/Government Relations 1 (least valuable)	Advocacy/Grassroots/Government Relations 2	Advocacy/Grassroots/Government Relations 3	Advocacy/Grassroots/Government Relations 4	Advocacy/Grassroots/Government Relations 5 (most valuable)
News & Information	News & Information 1 (least valuable)	News & Information 2	News & Information 3	News & Information 4	News & Information 5 (most valuable)
Members-only Information	Members-only Information 1 (least valuable)	Members-only Information 2	Members-only Information 3	Members-only Information 4	Members-only Information 5 (most valuable)
Provider Magazine	Provider Magazine 1 (least valuable)	Provider Magazine 2	Provider Magazine 3	Provider Magazine 4	Provider Magazine 5 (most valuable)
Quality Improvement	Quality Improvement 1 (least valuable)	Quality Improvement 2	Quality Improvement 3	Quality Improvement 4	Quality Improvement 5 (most valuable)
Regulatory Update	Regulatory Update 1 (least valuable)	Regulatory Update 2	Regulatory Update 3	Regulatory Update 4	Regulatory Update 5 (most valuable)
Research & Data	Research & Data 1 (least valuable)	Research & Data 2	Research & Data 3	Research & Data 4	Research & Data 5 (most valuable)
Upcoming Events	Upcoming Events 1 (least valuable)	Upcoming Events 2	Upcoming Events 3	Upcoming Events 4	Upcoming Events 5 (most valuable)

8. Is there a need you feel our web site is not meeting? (e.g., have you been unsuccessful at completing a task online or finding information? Are there topics we do not cover, that you feel we should?) If so, please explain:

Is there a need you feel our web site is not meeting? (e.g., have you been unsuccessful at completing a task online or finding information? Are there topics we do not cover, that you feel we should?) If so, please explain:

9. COMMENTS: Please provide any additional comments, suggestions, or elaboration on above answers:

COMMENTS: Please provide any additional comments, suggestions, or elaboration on above answers:

10. Optional: Contact Information of Person Completing Survey

Optional: Contact Information of Person Completing Survey Name
Organization
Email
Phone

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