Building & Safety - Customer Service Survey

	Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Courteous / Helpful	Front Counter Courteous / Helpful Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Professional	Professional Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Knowledgeable	Knowledgeable Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Timeliness of Service	Timeliness of Service Excellent	Very Good	Good	Below Average	Unacceptable	N/A

	Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Courteous / Helpful	Plan Check Courteous / Helpful Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Professional	Professional Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Knowledgeable	Knowledgeable Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Timeliness of Service	Timeliness of Service Excellent	Very Good	Good	Below Average	Unacceptable	N/A

	Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Courteous / Helpful	Inspection Courteous / Helpful Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Professional	Professional Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Knowledgeable	Knowledgeable Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Timeliness of Service	Timeliness of Service Excellent	Very Good	Good	Below Average	Unacceptable	N/A

	Excellent	Very Good	Good	Below Average	Unacceptable	N/A
Overall	Other Building & Safety Services Received Overall Excellent	Very Good	Good	Below Average	Unacceptable	N/A

Type of Service Received Building Permit

Inspection

Certificate of Occupancy

Inquiry

Other

Type of project

Additional Comments and/Or Suggestions

Project Address [Optional]

May we contact you for your thoughts on how we may improve our services? Yes

If YES, please provide your contact information below Name
Mailing Address
Daytime Phone
E-Mail Address

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