General Stakeholder Satisfaction Survey

1. You are a valued customer of the California Board of Occupational Therapy

 
The Board would appreciate receiving your opinion on the level of service provided. Please take a few minutes to complete this brief survey. Your response will help improve services provided by the Board.
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1. During the past 12 months, how often have you contacted the CBOT?
2. Which of the following best describes you (check all that apply):
3. Did you receive the service/assistance you needed as result of your contact?
4. Please rate the CBOT staff in the following:
ExcellentGoodFairPoorUnacceptableN/A
Accessibility
Courtesy/Helpfulness
Knowledge/Expertise
Successful resolution of your issue
Overall satisfaction
5. Do you find the CBOT's web site useful?
6. How do you rate the CBOT's website?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
Website is easy to navigate
Information was easy to find
I regularly visit the Board's website
7. Have you interacted with any other state licensing/regulatory board or agency?
8. If yes, which state?
9. If you answered "yes" to question 7, which licensing/regulatory board?
10. If you answered "yes" to question 7, please rate the service provided by our Board.
11. Would you be willing to provide an email address to receive a newsletter?
12. Please provide additional comments or suggestions:
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