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How Are We Doing?
Rate the Bursar's Office
Please visit www.finance.utdallas.edu/bursar for lots of good info, and www.utdallas.edu/ezpay to pay your bill the easy way...online!
How do you rate your overall experience with the Bursar's Office?
How do you rate your overall experience with the Bursar's Office?
Excellent
Good
Satisfactory
Needs Improvement
Flunked
How did you contact our office?
How did you contact our office?
In Person
Telephone
Email
Fax
What date did you contact us?
What date did you contact us?
What was the subject of your visit?
What was the subject of your visit?
Pay Bill
Get Parking Pass
Pick Up Check
Discuss Account
Fines or Late Fees
Other (please specify)
If visiting us in person, did you have to stand in line?
If visiting us in person, did you have to stand in line?
Yes
No
How long was your wait time?
How long was your wait time?
< 5 Minutes
5-10 Minutes
10-20 Minutes
20-30 Minutes
30 Minutes - 1 Hour
> 1 Hour
Whom did you speak with?
Whom did you speak with?
Window Personnel
Office Staff
Manager
Not Sure
Was the person(s) you spoke with courteous and professional?
Was the person(s) you spoke with courteous and professional?
Yes
No
How do you rate our customer service?
How do you rate our customer service?
Excellent
Good
Satisfactory
Needs Improvement
Flunked
Please comment (for response, include email address)
Please comment (for response, include email address)
Thank You for Helping Us Improve the Bursar's Office!
Thank You for Helping Us Improve the Bursar's Office!
You're Welcome
No Problem
This was a Pain
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