Copy of Sacred Rides Customer Understanding Survey - 2009
 

1. Welcome! Bienvenue! Bienvenidos! Dobro Dosli!

 
Thank you for taking part in our Customer Understanding Survey. This survey is mostly multiple choice and should take about 5-10 minutes to complete.

Even when we're ripping it up with new Riders at a skills clinic, or enjoying an extended Ride in one of our eight destinations--we're continually thinking about how we can make our Sacred Rides even better for You.
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1. By providing us with the demographic information below you help us to better understand where our Riders live and work.

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2. Your age range?

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3. Why do you Mountain Bike (choose all that apply)?

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4. How would you rate your passion for the sport of mountain biking on a scale of 1 to 9

 1 (I like it a bit)5 (I like it quite a bit)9 (I sleep with my bike)
MTB LUV METER
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5. Please rate your mountain biking skill on a scale of 1 to 9

 1 (beginner)9 (pro)
skill level

6. How satisfied are you with your mountain biking skill level?

 1 (I'm in need of serious help)2345 (I could use a tune-up)6789 (I'm totally happy with where I'm at)
My skills
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7. On average--weather permitting--how often do you mountain bike?

8. Which of the following most often keeps you from riding more (choose all that apply)?

9. What is your total annual household income, including all earners in your household?

10. How many weeks of vacation do you take annually?

11. Are you involved with a local mountain bike club or advocacy group?

12. Which of the following mountain bike news and information sources do you follow?

13. How did you first learn about Sacred Rides?

14. How important to you is it that we care about people and places (i.e. that we have a sustainable/responsible tourism policy)?

 1 (not at all important)2345 (somewhat important)6789 (it's super-important)
Importance of sustainable tourism
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15. How often do you use the following social media sites/tools?

 NeverMonthlyWeeklyDailyHourly
Facebook
Facebook Groups and/or Fan Pages
LinkedIn
MySpace
Twitter
Vimeo
YouTube

16. Would you like to be added to our mailing list, to be informed of exclusive Rides, special discounts, other contests, etc. (your e-mail will only be used by us and never sold.)

17. Would you like a member of the Sacred Rides team to call you to begin planning your next mountain bike adventure?

Thanks for taking the time to help us develop better trips and better communication with our clients. You will be entered into a draw for one of 6 DeVinci jerseys worth $100. The winner will be notified by January 15, 2010.

As a bonus thanks, we'll give you 5% off any of our Rides (in addition to your 5% Returning Rider discount). Just use coupon code 'sacred2' when making your booking.


We hope to ride with you again soon!