Customer SurveyCustomer Survey

We appreciate your time to take part in this survey. Your feedback will help us improve our services. Please note that all information collected will remain confidential.

Please note that this form is for survey use only. If you require our immediate assistance, please email us at info@e-sonic.com or call us at 1.800.56.SONIC.

Thank you.

1. How did we measure up based on your experience with Electro Sonic?

	Excellent	Very Good	Good	Fair	Poor	N/A
Useful Information	*How did we measure up based on your experience with Electro Sonic? Useful Information Excellent	Useful Information Very Good	Useful Information Good	Useful Information Fair	Useful Information Poor	Useful Information N/A
Ease of Ordering	Ease of Ordering Excellent	Ease of Ordering Very Good	Ease of Ordering Good	Ease of Ordering Fair	Ease of Ordering Poor	Ease of Ordering N/A
Availability of Product	Availability of Product Excellent	Availability of Product Very Good	Availability of Product Good	Availability of Product Fair	Availability of Product Poor	Availability of Product N/A
Product Quality	Product Quality Excellent	Product Quality Very Good	Product Quality Good	Product Quality Fair	Product Quality Poor	Product Quality N/A
Product Price	Product Price Excellent	Product Price Very Good	Product Price Good	Product Price Fair	Product Price Poor	Product Price N/A
Did you receive the exact item ordered or an acceptable alternative?	Did you receive the exact item ordered or an acceptable alternative? Excellent	Did you receive the exact item ordered or an acceptable alternative? Very Good	Did you receive the exact item ordered or an acceptable alternative? Good	Did you receive the exact item ordered or an acceptable alternative? Fair	Did you receive the exact item ordered or an acceptable alternative? Poor	Did you receive the exact item ordered or an acceptable alternative? N/A
Did you receive the exact quantity ordered?	Did you receive the exact quantity ordered? Excellent	Did you receive the exact quantity ordered? Very Good	Did you receive the exact quantity ordered? Good	Did you receive the exact quantity ordered? Fair	Did you receive the exact quantity ordered? Poor	Did you receive the exact quantity ordered? N/A
Did you receive the goods exactly when expected?	Did you receive the goods exactly when expected? Excellent	Did you receive the goods exactly when expected? Very Good	Did you receive the goods exactly when expected? Good	Did you receive the goods exactly when expected? Fair	Did you receive the goods exactly when expected? Poor	Did you receive the goods exactly when expected? N/A
Overall Level of Satisfaction	Overall Level of Satisfaction Excellent	Overall Level of Satisfaction Very Good	Overall Level of Satisfaction Good	Overall Level of Satisfaction Fair	Overall Level of Satisfaction Poor	Overall Level of Satisfaction N/A

2. Where applicable, please list the Electro Sonic contacts with whom you interacted.

Where applicable, please list the Electro Sonic contacts with whom you interacted.

3. How would you rate the level of satisfaction received from the above representative?

How would you rate the level of satisfaction received from the above representative? Excellent

Very Good

Good

Fair

Poor

N/A

4. Please share with us any suggestions you might have to help improve our services:

Please share with us any suggestions you might have to help improve our services:

5. We would like to follow-up with any concerns that you have. If you give us permission to contact you directly, please provide your contact information below.

We would like to follow-up with any concerns that you have. If you give us permission to contact you directly, please provide your contact information below. Name:
Company:
Email Address:
Phone Number:

Customer Survey

1. Customer Survey