Andover Newton Counseling Survey
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1. Evaluation of Counseling Services at Andover Newton

Thank you for taking the time to fill out this brief survey. Our goal in this is both to learn about your experiences with the New England Pastoral Institute (NEPI), which is on campus, and to learn about other counseling services you may have sought. We are committed to continually improving the counseling services available to students. Your responses will help us in that endeavor.

Nancy Nienhuis, Dean of Students

1. Have you ever utilized the counseling services of NEPI?

Have you ever utilized the counseling services of NEPI? Yes

Cannot Remember

2. How often did you use NEPI? (If you did not use them, please skip to question number 6.)

How often did you use NEPI? (If you did not use them, please skip to question number 6.) I used them 1-2 times

I used them 3-5 times

I used them 6-10 times

I had over 10 appointments

3. Please respond to the following choices regarding your experiences with NEPI:

	Strongly Agree	Agree	Uncertain	Disagree	Strongly Disagree
Counselors were professional	*Please respond to the following choices regarding your experiences with NEPI: Counselors were professional Strongly Agree	Counselors were professional Agree	Counselors were professional Uncertain	Counselors were professional Disagree	Counselors were professional Strongly Disagree
Counselors were competent	Counselors were competent Strongly Agree	Counselors were competent Agree	Counselors were competent Uncertain	Counselors were competent Disagree	Counselors were competent Strongly Disagree
I was helped by my sessions	I was helped by my sessions Strongly Agree	I was helped by my sessions Agree	I was helped by my sessions Uncertain	I was helped by my sessions Disagree	I was helped by my sessions Strongly Disagree
My phone calls were responded to quickly	My phone calls were responded to quickly Strongly Agree	My phone calls were responded to quickly Agree	My phone calls were responded to quickly Uncertain	My phone calls were responded to quickly Disagree	My phone calls were responded to quickly Strongly Disagree
My emails were responded to quickly	My emails were responded to quickly Strongly Agree	My emails were responded to quickly Agree	My emails were responded to quickly Uncertain	My emails were responded to quickly Disagree	My emails were responded to quickly Strongly Disagree
I was offered a sliding scale fee for students	I was offered a sliding scale fee for students Strongly Agree	I was offered a sliding scale fee for students Agree	I was offered a sliding scale fee for students Uncertain	I was offered a sliding scale fee for students Disagree	I was offered a sliding scale fee for students Strongly Disagree

Any comments on your experiences?

4. The fee I paid for NEPI's counseling services was:

The fee I paid for NEPI's counseling services was: $5.00-$15.00

$20.00-25.00

$30.00-$45.00

$50.00

$55.00-$75.00

Over $75.00

Any comments on the rates you paid?

5. The reason I stopped seeing a counselor at NEPI was:

The reason I stopped seeing a counselor at NEPI was: My situation was resolved

NEPI referred me elsewhere

I was dissatisfied with the counseling I received

It was too expensive

Other (please specify)

6. For those of you who have not used NEPI, please respond to the following:

For those of you who have not used NEPI, please respond to the following: I see a counselor regularly

I do not see a counselor

I've had my counselor since before attending Andover Newton

I acquired my counselor since matriculating at Andover Newton

7. What services would you use if they were at Andover Newton?

	Strongly Agree	Agree	Uncertain	Disagree	Strongly Disagree
Low cost counseling on a sliding scale	*What services would you use if they were at Andover Newton? Low cost counseling on a sliding scale Strongly Agree	Low cost counseling on a sliding scale Agree	Low cost counseling on a sliding scale Uncertain	Low cost counseling on a sliding scale Disagree	Low cost counseling on a sliding scale Strongly Disagree
Workshops on issues (addictions, abuse, etc.)	Workshops on issues (addictions, abuse, etc.) Strongly Agree	Workshops on issues (addictions, abuse, etc.) Agree	Workshops on issues (addictions, abuse, etc.) Uncertain	Workshops on issues (addictions, abuse, etc.) Disagree	Workshops on issues (addictions, abuse, etc.) Strongly Disagree
Groups on pastoral discernment	Groups on pastoral discernment Strongly Agree	Groups on pastoral discernment Agree	Groups on pastoral discernment Uncertain	Groups on pastoral discernment Disagree	Groups on pastoral discernment Strongly Disagree
Groups on other issues (family history, eating disorders, abuse, etc.)	Groups on other issues (family history, eating disorders, abuse, etc.) Strongly Agree	Groups on other issues (family history, eating disorders, abuse, etc.) Agree	Groups on other issues (family history, eating disorders, abuse, etc.) Uncertain	Groups on other issues (family history, eating disorders, abuse, etc.) Disagree	Groups on other issues (family history, eating disorders, abuse, etc.) Strongly Disagree

Other (please specify)

8. Is there anything else you would like to say either about NEPI in particular or about counseling services and Andover Newton?

Is there anything else you would like to say either about NEPI in particular or about counseling services and Andover Newton?

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Andover Newton Counseling SurveyExit this survey

1. Evaluation of Counseling Services at Andover Newton

Andover Newton Counseling Survey
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