Metastorm Web Site Feedback Survey

Please take a few minutes to fill out this short survey and share your ideas. Your input will help us improve our site and provide the information you want. Thank you.

1. Which of the following best describes your relationship with Metastorm?

Which of the following best describes your relationship with Metastorm? Current Metastorm customer

Prospective Metastorm customer

Past Metastorm customer

Metastorm partner

Industry professional

Casual browser

2. How did you arrive at the Metastorm website today?

How did you arrive at the Metastorm website today? Knew the URL

Search engine (Google, Yahoo, MSN)

Link from another website

Banner/advertisement from another website

Newsgroup

Email link

Trade magazine

Friend/Colleague

Tradeshow or event

Other (please specify)

3. What was your primary purpose for visiting the website?

What was your primary purpose for visiting the website? Find out more about the company

Download whitepaper

Download report

Download software

Find out more about a product

Request technical support or customer service

Look for a job

Find training

Other (please specify)

4. How often do you visit our website?

How often do you visit our website? This is my first visit

About once a day

About once a week

About once a month

About once every several months

5. Please rate our website's ability to tell our users about who we are and what we do.

Please rate our website's ability to tell our users about who we are and what we do. Excellent

Above average

Average

Below average

Poor

6. Please rate our website on each of the following characteristics.

	Excellent	Above Average	Average	Below Average	Poor
General appearance	Please rate our website on each of the following characteristics. General appearance Excellent	Above Average	Average	Below Average	Poor
Navigation	Navigation Excellent	Above Average	Average	Below Average	Poor
Ease of finding information	Ease of finding information Excellent	Above Average	Average	Below Average	Poor
Relevance of information	Relevance of information Excellent	Above Average	Average	Below Average	Poor
Overall satisfaction	Overall satisfaction Excellent	Above Average	Average	Below Average	Poor

7. What items would you like to see more often? Check all that apply.

What items would you like to see more often? Check all that apply. Interactive tutorials

Online learning

Product demos

Surveys

Online chat

Video testimonials

Podcasts

Other (please specify)

8. What would you change on the site today to make it more usable to you?

What would you change on the site today to make it more usable to you?

9. Please give us additional input or suggestions you have regarding our website.

Please give us additional input or suggestions you have regarding our website.