CanadaHelps Charity Survey

CanadaHelps Charity Survey - Fall 2008

CanadaHelps is interested in learning what charities know about various online technologies, what charities are using, what they're interested in learning about and what issues they're having that can be addressed with technology.

As the recipient of a grant from the Ontario Trillium Foundation, CanadaHelps will be using the information from this survey and a series of consultations to develop a package of learning tools for charities to learn more about how various online technologies can assist them in day-to-day functioning, marketing and communications, and fundraising.

Your participation in this survey or in our consultation process will assist us in developing the right tools for you, for free.

TELL US ABOUT YOURSELF

TELL US ABOUT YOURSELF Organization Name

Type of organization (check off all those that apply)

Type of organization (check off all those that apply) Animal Welfare

Arts & Culture

Children and youth

Education

Environment

Health

International Development

Religious

Social Services

Volunteer / Voluntary Sector Development

Other

Please Specify

Province / Territory

Province / Territory Alberta

British Columbia

Manitoba

New Brunswick

Newfoundland & Labrador

Northwest Territories

Nova Scotia

Nunavut

Ontario

Prince Edward Island

Quebec

Saskatchewan

Yukon

THE BASICS

Do you have a website?

THE BASICS Do you have a website? Yes

How often does it get updated?

How often does it get updated? Daily

Weekly

Monthly

Irregularly

When needed

Our website is currently out of date

Who updates your website?

Who updates your website? Staff person

Volunteer

Outsourced company / individual

We don't currently have a resource available to update our website

Do you have a staff person dedicated to online technology?

Do you have a staff person dedicated to online technology? Yes

If yes, is this person . . . ?

If yes, is this person . . . ? Full-time

Part-time

Contract

Volunteer

How do you communicate with your donors? Check all that apply.

How do you communicate with your donors? Check all that apply. Direct mail

Personal mail

Newsletter

Phone

Social Networking sites

Face-to-face

Blog

Other

Please Specify

Do you accept donations over the internet?

Do you accept donations over the internet? Yes

Who is your service provider?

Who is your service provider? CanadaHelps

Other

If you wish, please specify

What other forms of fundraising do you do? Check all that apply.

What other forms of fundraising do you do? Check all that apply. Direct mail

Special events

Runs or other "a-thons"

Yearly campaigns in the community

Lottos

Galas

Other

Please specify

Would you like to use online technology more?

Would you like to use online technology more? Yes

If yes, what is holding you back? Check all that apply.

If yes, what is holding you back? Check all that apply. Board approval

Budget

Lack of knowledge

Not a priority

Time

Other

Please Specify

What are your concerns about online technology? Check all that apply.

What are your concerns about online technology? Check all that apply. Lack of control

Cost

Too time-consuming

Fear a loss of personal contact with donors

Won't yield results

Donor base isn't interested in technology

Where do you currently get information about online technology? Check all that apply.

Where do you currently get information about online technology? Check all that apply. CharityVillage

Imagine Canada

TechSoup

The news

Other

Please Specify

What are the most effective means of learning for you? Check all that apply.

What are the most effective means of learning for you? Check all that apply. Reading

Visual (i.e. presentation)

Hands-on

Workshop

Conference

Other

Please Specify

Would you use an online resource centre dedicated to online technology for charities?

Would you use an online resource centre dedicated to online technology for charities? Yes

Do you think online technology is a potential solution for some of the issues you are dealing with as an organization? If so, what are those issues?

Approximately what percentage of your charity's overall budget is dedicated to online technology?

Is your charity familiar with the following Internet applications and their fundraising potential?

	Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Blogs	Is your charity familiar with the following Internet applications and their fundraising potential? Blogs Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Email Campaigns	Email Campaigns Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Email Newsletters	Email Newsletters Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Facebook	Facebook Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Flickr	Flickr Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
MySpace	MySpace Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
RSS Feeds	RSS Feeds Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Podcasts	Podcasts Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Second Life	Second Life Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Text Messaging	Text Messaging Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Instant Messaging	Instant Messaging Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Tags / Social Bookmarking	Tags / Social Bookmarking Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Twitter	Twitter Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Web Stats	Web Stats Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Widgets	Widgets Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
Wikis	Wikis Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It
YouTube	YouTube Never Heard Of It	Heard Of It But Not Familiar With It	We Know What It Does	Aware Of What It Does	Very Familiar With It

Does your charity use the following Internet applications?

	Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Blogs	Does your charity use the following Internet applications? Blogs Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Email Campaigns	Email Campaigns Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Email Newsletters	Email Newsletters Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Facebook	Facebook Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Flickr	Flickr Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
MySpace	MySpace Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
RSS Feeds	RSS Feeds Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Podcasts	Podcasts Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Second Life	Second Life Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Text Messaging	Text Messaging Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Instant Messaging	Instant Messaging Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Tags / Social Bookmarking	Tags / Social Bookmarking Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Twitter	Twitter Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Web Stats	Web Stats Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Widgets	Widgets Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
Wikis	Wikis Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly
YouTube	YouTube Never Use It	Checked It Out But Never Use It	Tried It Out	Have Used It A Few Times	Use It Regularly

Is your charity interested in learning how the following applications can increase online donors?

	Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Blogs	Is your charity interested in learning how the following applications can increase online donors? Blogs Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Email Campaigns	Email Campaigns Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Email Newsletters	Email Newsletters Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Facebook	Facebook Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Flickr	Flickr Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
MySpace	MySpace Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
RSS Feeds	RSS Feeds Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Podcasts	Podcasts Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Second Life	Second Life Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Text Messaging	Text Messaging Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Instant Messaging	Instant Messaging Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Tags / Social Bookmarking	Tags / Social Bookmarking Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Twitter	Twitter Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Web Stats	Web Stats Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Widgets	Widgets Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
Wikis	Wikis Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested
YouTube	YouTube Not Interested	Might Be Interested If We Knew More	Curious	Interested	Very Interested

Thank you for taking the time to fill out the CanadaHelps Charity survey! Your answers provide valuable feedback for us as we contunally strive to improve our services for charities and donors.

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TELL US ABOUT YOURSELF

Type of organization (check off all those that apply)

Province / Territory

THE BASICSDo you have a website?

How often does it get updated?

Who updates your website?

Do you have a staff person dedicated to online technology?

If yes, is this person . . . ?

How do you communicate with your donors? Check all that apply.

Do you accept donations over the internet?

Who is your service provider?

What other forms of fundraising do you do? Check all that apply.

Would you like to use online technology more?

If yes, what is holding you back? Check all that apply.

What are your concerns about online technology? Check all that apply.

Where do you currently get information about online technology? Check all that apply.

What are the most effective means of learning for you? Check all that apply.

Would you use an online resource centre dedicated to online technology for charities?

Do you think online technology is a potential solution for some of the issues you are dealing with as an organization? If so, what are those issues?

Approximately what percentage of your charity's overall budget is dedicated to online technology?

Is your charity familiar with the following Internet applications and their fundraising potential?

Does your charity use the following Internet applications?

Is your charity interested in learning how the following applications can increase online donors?

THE BASICS

Do you have a website?