OCGoodwill.Org Website #2 Survey

We appreciate your time to give us feedback on our website http://www.ocgoodwill.org. Your answers will assist us to improve the site to better serve you. Please choose the answers that best match how you feel.

1. What information do you expect to find on our website?

What information do you expect to find on our website? Business Services (E-Waste Solutions, Document Destruction, Packaging & Assembly, Custodial Services, Sign Language Interpreting Services, Workforce Solutions)

Programs & Services (Education, Training, and Employment Services, Vocational Training, Innovative Solutions to Disability through Technology, Community Based Employment, Fitness Center)

Donation Locations (acceptable donation items, attended donation centers)

Retail Store Locations

Financial Gifts (Get information on what you can give such as: Fiscal Responsibility, Monetary Contributions, Estate Planning, Corporate Gifts, Vehicle Donations)

Fundraising Events

Shopping (Find out what specialty stores Goodwill has and how to shop online via shopgoodwill.com)

Learn more about Goodwill of Orange County (Story, Mission, Management, Press Room)

2. How easy is it to find the information you are looking for?

How easy is it to find the information you are looking for? Really easy!

I can find it but it’s a bit confusing.

It’s difficult to find the information I’m looking for.

I have not been able to find the information I’m after.

3. If the information you are looking for is not on our website or you cannot find it, list the information you are searching for.

If the information you are looking for is not on our website or you cannot find it, list the information you are searching for.

4. How often do you visit the website?

How often do you visit the website? Several times a week.

1 – 2 times a week.

1 – 2 times a month.

Around 6 times a year.

Once a year maybe.

This is my first time visiting your website.

5. How do you feel about this website overall?

How do you feel about this website overall? The site is confusing and cannot find what I need.

It takes me too long to get to where I want to go.

I found the content but the information is confusing and/or insufficient.

Your site is decent, but could use improvement.

Your site rocks!

6. Did you know Goodwill of Orange County has a Facebook Page and Twitter feed?

Did you know Goodwill of Orange County has a Facebook Page and Twitter feed? Yes.

No.

7. Please give us any comments or feedback.

Please give us any comments or feedback.