Victims Assistance Satisfaction Survey
 

How are we doing?

 
We need your help to evaluate our services to victims of crime in the City of Glendale. Please take a few minutes to help us by answering the following questions about your contact with our office. All responses will be kept confidential.

1. Please provide your police report number, if you have one, it will only be used to ensure we don't duplicate information:

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2. My primary Victim's Assistance Caseworker / Advocate was:

3. My Victim Assistance Caseworker worked with me by (check all that apply)

4. I now feel that I have an increased knowledge and understanding of the Criminal Justice System.

5. I feel I received help exercising my victim's rights.

6. I feel the information and assistance provided had a positive impact on my participation in the Criminal Justice System.

7. I am more likely to report future crime based on the services provided.

8. I felt less stress after talking with my Caseworker.

9. My Caseworker treated me with dignity and respect.

10. Overall, I feel that Victim Assistance was helpful to me.

11. My Caseworker helped me better understand the effects of trauma and victimization.

12. I have an increased knowledge of techniques used to cope with trauma and victimization.

13. My Caseworker helped me to identify people that could be supportive to me.

14. I am better able to cope/recover utilizing the techniques my Caseworker taught me.

15. I have an increased knowledge of the Victim Compensation Program.

16. I feel safer after talking to my Victim Assistance Caseworker.

17. I have the information needed to make informed decisions about contacting other community resources or support services.

18. I have contacted other agencies / resources that my Caseworker told me about.

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19. Overall, I was satisfied with the crisis services I received from the Victims Assistance personnel.

20. What services did you need to help you in overcoming the impact of this crime?

21. Were those needs met by a community organization? If so, which organization helped you?

22. Did you have any needs that you did not get assistance with?

23. Please comment on how we could improve the Victim Assistance Program.