Traffic Geyser Customer Service Survey
 

1. Thank You for Taking the Time to Make Traffic Geyser Even Better!

 
 100% 
We (Frank, Rocket and Mike) at Traffic Geyser are always looking for ways to make Traffic Geyser a more valuable, useful tool to help you get more traffic, leads and sales for your business.

We would appreciate it if you would take a few minutes to tell us what you use Traffic Geyser for and new features you'd like us to add.

We will be using this survey to add features, improve our Traffic Geyser membership benefits, our customer service and anything else you can think of.

Any suggestions you have are appreciated!

Your information will be remain confidential and won't be shared or distributed to anyone for any reason.

Thanks!

*
1. Your contact details

2. What are the domains of the web site(s) you promote or plan to promote with Traffic Geyser?

3. What industrie(s) or business types do you promote (or plan to promote) with Traffic Geyser?

4. How long have you been a member of Traffic Geyser?

5. How would you rate your experience with Traffic Geyser?

6. Have you watched the Traffic Geyser training videos?

7. Please rate each of the following

 5 Outstanding4 Very Good3 Good2 Fair1 PoorNever used
Ease of use
User interface
Training videos
Webinars
Other documentation
Help desk
Forums
Video site selection
Podcast directory selection
Blog sites selection
Social bookmarking selection
Slideshow creator
Performance/speed
Results
Overall value

8. Approximately how many videos have you submitted through Traffic Geyser?

9. Are there any VIDEO submission sites you would like to see added that are not in our system right now?

10. Do you have any PODCASTING submission sites you would like to see added?

11. Do you have any Social Bookmarking submission sites you would like to see added?

12. Do you have any BLOGGING submission sites you would like to see added?

13. Have you used our help desk to get support?

If so, what was the nature of your question or support request?

14. As a result of your experience with us, what service or support-related improvements can you recommend?

15. Would you be interested in a service where a certified trained Traffic Geyser professional submits your videos for you?

16. If you answered "yes" to the last question, approximately how many videos per month would you have a Traffic Geyser certified professional submit for you?

17. Would you be interested in having a personal coach/ trainer working one on one with you to help you create and submit videos?

18. Is there ONE FEATURE that we could add that would DOUBLE or TRIPLE the value of Traffic Geyser?

19. What new training modules or webinars could we add that would help you get more out of Traffic Geyser or understand it better?

20. Feel free to make any suggestions, feature requests, comments or ideas of any nature here. We read them all and promise to do our best to incorporate your ideas into Traffic Geyser to make it even better!

Thank you for completing our survey.