Traffic Geyser Customer Service Survey
1. Thank You for Taking the Time to Make Traffic Geyser Even Better!
100%
We (Frank, Rocket and Mike) at Traffic Geyser are always looking for ways to make Traffic Geyser a more valuable, useful tool to help you get more traffic, leads and sales for your business.
We would appreciate it if you would take a few minutes to tell us what you use Traffic Geyser for and new features you'd like us to add.
We will be using this survey to add features, improve our Traffic Geyser membership benefits, our customer service and anything else you can think of.
Any suggestions you have are appreciated!
Your information will be remain confidential and won't be shared or distributed to anyone for any reason.
Thanks!
*
1
. Your contact details
Your contact details
Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Country:
Email Address:
Phone Number:
2
. What are the domains of the web site(s) you promote or plan to promote with Traffic Geyser?
What are the domains of the web site(s) you promote or plan to promote with Traffic Geyser?
3
. What industrie(s) or business types do you promote (or plan to promote) with Traffic Geyser?
What industrie(s) or business types do you promote (or plan to promote) with Traffic Geyser?
Accounting
Aerospace and Defense
Agriculture and Forestry
Arts and Entertainment
Associations / Clubs
Authors / Writers
Automotive
Banking / Financial Services
Biotechnology and Pharmaceuticals
Business and Society
Business Opportunities
Business Services
Construction and Maintenance
Consultant
Consumer Goods and Services
Customer Service
Education and Training
Electronics and Electrical
Employment
Entertainment
Financial Services
Food and Related Products
Healthcare
Hospitality
Human Resources
Industrial Goods and Services
Information Services
Information Technology
Insurance
International Business and Trade
Internet Marketing
Investing
Legal
Local Business
Regional Business
Management
Marketing and Advertising
Mining and Drilling
Multilevel Marketing (MLM)
News / Media
Publishing / Printing
Real Estate
Regional
Retail
Retail Trade
Small Business
Software
Speakers / Speaking
Training
Transportation / Logistics
Travel
Wholesale Trade
Other
Did we miss an industry or business type that you promote for? Tell us what it is!
4
. How long have you been a member of Traffic Geyser?
0-3 months
3-6 months
6-12 months
1-2 years
2-3 years
How long have you been a member of Traffic Geyser?
5
. How would you rate your experience with Traffic Geyser?
Excellent
Great
Good
Fair
Poor
How would you rate your experience with Traffic Geyser?
6
. Have you watched the Traffic Geyser training videos?
Yes, I have watched all the videos
I have watched most of the videos
I have watched some of the videos
No, I have not watched any of the videos
Have you watched the Traffic Geyser training videos?
7
. Please rate each of the following
5 Outstanding
4 Very Good
3 Good
2 Fair
1 Poor
Never used
Ease of use
*
Please rate each of the following Ease of use 5 Outstanding
Ease of use 4 Very Good
Ease of use 3 Good
Ease of use 2 Fair
Ease of use 1 Poor
Ease of use Never used
User interface
User interface 5 Outstanding
User interface 4 Very Good
User interface 3 Good
User interface 2 Fair
User interface 1 Poor
User interface Never used
Training videos
Training videos 5 Outstanding
Training videos 4 Very Good
Training videos 3 Good
Training videos 2 Fair
Training videos 1 Poor
Training videos Never used
Webinars
Webinars 5 Outstanding
Webinars 4 Very Good
Webinars 3 Good
Webinars 2 Fair
Webinars 1 Poor
Webinars Never used
Other documentation
Other documentation 5 Outstanding
Other documentation 4 Very Good
Other documentation 3 Good
Other documentation 2 Fair
Other documentation 1 Poor
Other documentation Never used
Help desk
Help desk 5 Outstanding
Help desk 4 Very Good
Help desk 3 Good
Help desk 2 Fair
Help desk 1 Poor
Help desk Never used
Forums
Forums 5 Outstanding
Forums 4 Very Good
Forums 3 Good
Forums 2 Fair
Forums 1 Poor
Forums Never used
Video site selection
Video site selection 5 Outstanding
Video site selection 4 Very Good
Video site selection 3 Good
Video site selection 2 Fair
Video site selection 1 Poor
Video site selection Never used
Podcast directory selection
Podcast directory selection 5 Outstanding
Podcast directory selection 4 Very Good
Podcast directory selection 3 Good
Podcast directory selection 2 Fair
Podcast directory selection 1 Poor
Podcast directory selection Never used
Blog sites selection
Blog sites selection 5 Outstanding
Blog sites selection 4 Very Good
Blog sites selection 3 Good
Blog sites selection 2 Fair
Blog sites selection 1 Poor
Blog sites selection Never used
Social bookmarking selection
Social bookmarking selection 5 Outstanding
Social bookmarking selection 4 Very Good
Social bookmarking selection 3 Good
Social bookmarking selection 2 Fair
Social bookmarking selection 1 Poor
Social bookmarking selection Never used
Slideshow creator
Slideshow creator 5 Outstanding
Slideshow creator 4 Very Good
Slideshow creator 3 Good
Slideshow creator 2 Fair
Slideshow creator 1 Poor
Slideshow creator Never used
Performance/speed
Performance/speed 5 Outstanding
Performance/speed 4 Very Good
Performance/speed 3 Good
Performance/speed 2 Fair
Performance/speed 1 Poor
Performance/speed Never used
Results
Results 5 Outstanding
Results 4 Very Good
Results 3 Good
Results 2 Fair
Results 1 Poor
Results Never used
Overall value
Overall value 5 Outstanding
Overall value 4 Very Good
Overall value 3 Good
Overall value 2 Fair
Overall value 1 Poor
Overall value Never used
8
. Approximately how many videos have you submitted through Traffic Geyser?
None
1-5
6-10
11-25
25-50
Over 50
Approximately how many videos have you submitted through Traffic Geyser?
9
. Are there any VIDEO submission sites you would like to see added that are not in our system right now?
Are there any VIDEO submission sites you would like to see added that are not in our system right now?
10
. Do you have any PODCASTING submission sites you would like to see added?
Do you have any PODCASTING submission sites you would like to see added?
11
. Do you have any Social Bookmarking submission sites you would like to see added?
Do you have any Social Bookmarking submission sites you would like to see added?
12
. Do you have any BLOGGING submission sites you would like to see added?
Do you have any BLOGGING submission sites you would like to see added?
13
. Have you used our help desk to get support?
If so, what was the nature of your question or support request?
Have you used our help desk to get support? If so, what was the nature of your question or support request?
General info
Problem Resolution
Technical Assistance
Uploading videos
Submitting videos
Podcasting/RSS
Billing
Affiliate system
Other
If other, what was it?
14
. As a result of your experience with us, what service or support-related improvements can you recommend?
As a result of your experience with us, what service or support-related improvements can you recommend?
15
. Would you be interested in a service where a certified trained Traffic Geyser professional submits your videos for you?
No
Yes, I'd like someone to submit my videos for me
I'd like someone to do keyword research and submit videos for me
I'd like someone to do keyword research, make videos and submit them for me
Would you be interested in a service where a certified trained Traffic Geyser professional submits your videos for you?
16
. If you answered "yes" to the last question, approximately how many videos per month would you have a Traffic Geyser certified professional submit for you?
1-2
2-5
6-10
11-20
20-30
30+
If you answered "yes" to the last question, approximately how many videos per month would you have a Traffic Geyser certified professional submit for you?
Other (please specify)
17
. Would you be interested in having a personal coach/ trainer working one on one with you to help you create and submit videos?
Yes
No
Maybe
Would you be interested in having a personal coach/ trainer working one on one with you to help you create and submit videos?
18
. Is there ONE FEATURE that we could add that would DOUBLE or TRIPLE the value of Traffic Geyser?
Is there ONE FEATURE that we could add that would DOUBLE or TRIPLE the value of Traffic Geyser?
19
. What new training modules or webinars could we add that would help you get more out of Traffic Geyser or understand it better?
What new training modules or webinars could we add that would help you get more out of Traffic Geyser or understand it better?
20
. Feel free to make any suggestions, feature requests, comments or ideas of any nature here. We read them all and promise to do our best to incorporate your ideas into Traffic Geyser to make it even better!
Feel free to make any suggestions, feature requests, comments or ideas of any nature here. We read them all and promise to do our best to incorporate your ideas into Traffic Geyser to make it even better!
Thank you for completing our survey.
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