Case Management Survey #1
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1. Progressive Case Management Inc. Survey

 
As a valuable client and consumer of our case management services, your assistance in answering the following questions is vital to improving our services. This brief survey will provide us with crucial feedback that will allow us to better serve our clients and professionals that interact with our services. Please take a moment to complete the following survey evaluating your experience with Progressive Case Management Inc..
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1. The telephone communications I have had with staff from Progressive Case Management Inc. are clear and meaningful.
poorexcellentN/A
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2. The written communications and reports that I've received from staff at Progressive Case Management Inc. are clear and meaningful.
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3. Problems are communicated in a professional and positive manner.
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4. Problems I brought to Progressive Case Management Inc.'s attention were handled quickly and professionally.
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5. OCF treatment plans and assessment forms are submitted with complete, clear and accurate information.
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6. Invoice claim forms are submitted with complete, clear and accurate information.
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7. Progressive Case Management Inc.'s case managers participate in team meetings in a meaningful way.
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8. The administration staff handles communications with me in a professional and positive manner.
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9. Overall, please rate your degree of satisfaction with your interactions with a staff of Progressive Case Management Inc.
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10. What could Progressive Case Management Inc. do to enrich the services we already provide and improve the way we provide our services.
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