Product Safety Recalls - Suppliers
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1. Business, have your say on product recalls...
1
. Are you a...
Are you a...
Wholesaler
Retailer
Importer
manufacturer
Other (please specify)
2
. When you have identified a safety problem with a product do you seek advice from a regulator about whether or not to recall the product?
When you have identified a safety problem with a product do you seek advice from a regulator about whether or not to recall the product?
Yes
No
Sometimes
3
. Are there other mechanisms (besides a recall) that you use to address a problem with an unsafe product?
Are there other mechanisms (besides a recall) that you use to address a problem with an unsafe product?
Yes
No
Please explain what these are...
4
. Do you have a designated person or team responsible for dealing with product safety problems?
Do you have a designated person or team responsible for dealing with product safety problems?
Yes
No
5
. Do you engage any of the following people to assist you with a recall?
Do you engage any of the following people to assist you with a recall?
Lawyers
PR company
Other (please specify)
6
. How does this assistance affect the management and outcome of the recall?
How does this assistance affect the management and outcome of the recall?
7
. What are the incentives for you to conduct a recall?
What are the incentives for you to conduct a recall?
8
. What are the disincentives for you to conduct a recall?
What are the disincentives for you to conduct a recall?
9
. Is it easy to understand what government agencies you need to notify when conducting a recall?
Is it easy to understand what government agencies you need to notify when conducting a recall?
Yes - it's easy
No - it isn't easy
If no, what is the problem or what can be done to make it easier?
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