City of St. Louis Accessibility Survey

1. City of St. Louis Accessibility Survey

The City of St. Louis Office On the Disabled is working to ensure that City departments, programs, services, and communications are accessible to people with disabilities. The Office On the Disabled would like your feedback to help us in this process. Please take a moment to complete the survey below. Your comments will be used to as part of our City's transition planning.

This survey has 13 questions.

1. With which city agencies, structures, programs or services have you experienced problems with access because of a disability? (check all that apply)

With which city agencies, structures, programs or services have you experienced problems with access because of a disability? (check all that apply) Streets

Government buildings and services

Police, fire, and emergency response

Corrections and Justice Centers

Health services

Employment services

Parks

Airport

Website

I, or a loved one, has a disability, but have not experienced any problems with access

Other (please specify)

2. For each item checked above, please identify the department, agency, program or service and the nature of the problem in the box below along with an estimate of when you last experienced the problem.

For each item checked above, please identify the department, agency, program or service and the nature of the problem in the box below along with an estimate of when you last experienced the problem.

3. Have you requested accessible services from the City of St. Louis? (check all that apply)

Have you requested accessible services from the City of St. Louis? (check all that apply) Have not requested accessible services

Requested an interpreter for the deaf

Requested use of TTY or Video Relay Services

Requested Braille documents

Requested large print documents

Requested other (please specify)

4. Describe your experience using those services, indicating the last time that you used those services.

Describe your experience using those services, indicating the last time that you used those services.

5. Are you aware of the City's complaint process for accessibility issues? (If not, information for filing a concern or complaint is listed at the end of this survey)

Are you aware of the City's complaint process for accessibility issues? (If not, information for filing a concern or complaint is listed at the end of this survey) Yes

6. Do you live in the City of St. Louis?

Do you live in the City of St. Louis? Yes

7. Do you work in the City of St. Louis?

Do you work in the City of St. Louis? Yes

8. How often do you use City of St. Louis programs and services?

How often do you use City of St. Louis programs and services? fewer than five times per year

5 to 10 times per year

average monthly

average weekly

average daily

9. How important to you personally are accessibility improvements listed in the categories below?

	Of High Importance	Of Average Importance	Of Little Importance
Streets	How important to you personally are accessibility improvements listed in the categories below? Streets Of High Importance	Of Average Importance	Of Little Importance
Government Buildings and Programs	Government Buildings and Programs Of High Importance	Of Average Importance	Of Little Importance
Police, Fire, and Emergency Response	Police, Fire, and Emergency Response Of High Importance	Of Average Importance	Of Little Importance
Corrections and Justice Center	Corrections and Justice Center Of High Importance	Of Average Importance	Of Little Importance
Health Services	Health Services Of High Importance	Of Average Importance	Of Little Importance
Employment Services	Employment Services Of High Importance	Of Average Importance	Of Little Importance
Parks	Parks Of High Importance	Of Average Importance	Of Little Importance
Airport	Airport Of High Importance	Of Average Importance	Of Little Importance
Website	Website Of High Importance	Of Average Importance	Of Little Importance

Other (please specify)

10. I believe the City needs to focus more on access related to the following disabilities (check up to three)

I believe the City needs to focus more on access related to the following disabilities (check up to three) Hearing

Vision

Speech

Cognitive

Developmental

Mobility

Mental Health

Comments

11. Which of the following statements seems most true?

Which of the following statements seems most true? The City of St. Louis has done little to improve accessibility to its agencies, programs, and services.

The City of St. Louis has accessibility issues, but we are making steady progress.

The City of St.Louis has made great progress in addressing issues with accessibility to its agencies, programs, and services.

Comments (optional)

12. Please check all that apply:

Please check all that apply: I have a disability

Someone I care about has a disability

I work in a capacity providing services to people with disability

Other

Comments

13. If you'd like, you may provide contact information in the space below for updates or follow-up results. (Please note: every effort will be made to hold all personal information in confidence. However, there may arise certain circumstances where disclosure would be required to others outside of city government e.g. subject to Sunshine Law requirements.)

If you'd like, you may provide contact information in the space below for updates or follow-up results. (Please note: every effort will be made to hold all personal information in confidence. However, there may arise certain circumstances where disclosure would be required to others outside of city government e.g. subject to Sunshine Law requirements.) Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Country:
Email Address:
Phone Number: