Snow and Ice Survey
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1. 2008 Winter Storm Response Survey

As we all know, in December Portland was hit by a snowstorm the likes of which we have not seen for over fifty years. The Mayor’s office is extremely proud of – and grateful for - the tireless work of countless city employees and citizens to help keep the city moving under difficult conditions. That being said, we would like to do even better next time. To that end, our office is spearheading a snow and ice storm readiness assessment. We’d like to hear from you. Please take a few minutes to take this short survey to help inform our recommendations and decisions. Thank you in advance for your feedback.

1. From the list below, which resources did you use to obtain information during the storm? (Select all that apply)

From the list below, which resources did you use to obtain information during the storm? (Select all that apply) National Weather Information Services (such as Weather.com)

Portland Public Schools

Trimet

www.tripcheck.com

Portland-based blogs (Such as bikeportland.org)

Portland-based media (Such as the Oregonian or KATU)

PortlandOnline

Other (please describe)

2. Of the information resources that you used, please indicate the three that you found most helpful.

	Most Helpful	2nd Most Helpful	3rd Most Helpful
National Weather Information Services (such as Weather.com)	*Of the information resources that you used, please indicate the three that you found most helpful. National Weather Information Services (such as Weather.com) Most Helpful	National Weather Information Services (such as Weather.com) 2nd Most Helpful	National Weather Information Services (such as Weather.com) 3rd Most Helpful
Portland Public Schools	Portland Public Schools Most Helpful	Portland Public Schools 2nd Most Helpful	Portland Public Schools 3rd Most Helpful
Trimet	Trimet Most Helpful	Trimet 2nd Most Helpful	Trimet 3rd Most Helpful
www.tripcheck.com	www.tripcheck.com Most Helpful	www.tripcheck.com 2nd Most Helpful	www.tripcheck.com 3rd Most Helpful
Portland-based blogs (Such as bikeportland.org)	Portland-based blogs (Such as bikeportland.org) Most Helpful	Portland-based blogs (Such as bikeportland.org) 2nd Most Helpful	Portland-based blogs (Such as bikeportland.org) 3rd Most Helpful
Portland-based media (Such as The Oregonian or KATU)	Portland-based media (Such as The Oregonian or KATU) Most Helpful	Portland-based media (Such as The Oregonian or KATU) 2nd Most Helpful	Portland-based media (Such as The Oregonian or KATU) 3rd Most Helpful
PortlandOnline	PortlandOnline Most Helpful	PortlandOnline 2nd Most Helpful	PortlandOnline 3rd Most Helpful

Other (please specify)

3. Do you regularly use transit (lightrail, Trimet buses, or the streetcar)?

Do you regularly use transit (lightrail, Trimet buses, or the streetcar)? Yes

4. Did you use transit during the storm?

Did you use transit during the storm? Yes

5. If you used transit, were you able to consistently get to your destinations?

If you used transit, were you able to consistently get to your destinations? Yes

6. Were you able to get quality information about your transit route before starting your trip?

Were you able to get quality information about your transit route before starting your trip? Yes

7. Would you have benefited from a text message alert service that would text your cell phone with information about route changes and cancellations?

Would you have benefited from a text message alert service that would text your cell phone with information about route changes and cancellations? Yes, that would have helped

No, it would not have made a difference

8. If you have a car, were you able to drive to access necessary services (grocery stores, gas stations, etc.)

If you have a car, were you able to drive to access necessary services (grocery stores, gas stations, etc.) Yes

9. Did you use tire chains?

Did you use tire chains? Yes

10. If no, why?

If no, why? Don't own chains

Couldn't buy chains

Don't feel comfortable installing chains

Don't feel comfortable driving with chains

11. Were the major streets on your route (please select all that apply)

Were the major streets on your route (please select all that apply) Plowed

Graveled

De-iced

Generally passable

12. Did you feel safe walking during the storm?

Did you feel safe walking during the storm? Yes

No, my destinations were too far away

No it was too icy

No, the sidewalks were not shoveled and I did not feel comfortable walking on the street

No (other reason, please explain)

13. Did you make contact with your neighbors during the storm?

Did you make contact with your neighbors during the storm? Yes

14. Overall, did you feel that you were stuck in your home? (Select all that apply)

Overall, did you feel that you were stuck in your home? (Select all that apply) No

Yes, I was unable to drive anywhere

Yes, I felt unsafe walking outside

Yes, I was unable to access public transit

Other comments: (limit to 50 words)

15. How would you rate the storm response of the following agencies?

	Excellent	Good	Fair	Poor	No Opinion
City of Portland	*How would you rate the storm response of the following agencies? City of Portland Excellent	City of Portland Good	City of Portland Fair	City of Portland Poor	City of Portland No Opinion
TriMet	TriMet Excellent	TriMet Good	TriMet Fair	TriMet Poor	TriMet No Opinion
Portland Streetcar	Portland Streetcar Excellent	Portland Streetcar Good	Portland Streetcar Fair	Portland Streetcar Poor	Portland Streetcar No Opinion
Department of Transportation (ODOT)	Department of Transportation (ODOT) Excellent	Department of Transportation (ODOT) Good	Department of Transportation (ODOT) Fair	Department of Transportation (ODOT) Poor	Department of Transportation (ODOT) No Opinion

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Snow and Ice SurveyExit this survey

1. 2008 Winter Storm Response Survey

Snow and Ice Survey
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