Link N Go Transit Customer Survey
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1. Link-N-Go Transit Customer Survey

 
Hello and Welcome to Link-N-Go's Customer Survey
It is important to us that we provide a Safe, Reliable, and Courteous Service to our passengers. Your opinion is important to us so please take a few minutes to complete this survey.
1. How did you hear about us?
2. Please rate the following aspect about the scheduling of your ride:
Strongly AgreeAgreeDisagreeStrongly Disagree
When you called to schedule your ride, the person who answered the phone was courteous?
Did the dispatcher answer all your questions/concerns in a friendly and timely manner?
Was scheduling your ride an easy experience?
3. Please rate the following aspect of your ride:
Strongly AgreeAgreeDisagreeStrongly Disagree
Was your driver friendly and courteous?
Did your driver pick you up at the scheduled time?
Was the vehicle clean and free of trash?
Did the driver meet your safety expectation?
4. In what areas does our drivers make you feel comfortable?
YesNo
Communication
Promptness
Assisting you on and off van
Well Trained
5. Are there any conditions that keep you from riding with Link-N-Go?
YesNo
Lighting
Temperature
Noise
Scents
Allergens
6. Based on our performance, how likely is it that you will use us in the future?
7. Is there anything else we could do to improve your experience?
8. If you want to sign the evaluation please use the box below:
9. If you have concerns and want to be contacted please fill in your contact number in the box below.