State of Corporate Learning Maturity (Advanced)
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1. Measured & Empowered Practices (Level 3 » 4)

 
 50% 
Using process metrics, the L&D management can effectively control the process (e.g., for content development). In particular, management can identify ways to adjust and adapt the process to particular projects without measurable losses of quality or deviations from specifications. Organizations at this level set quantitative quality goals for both process and maintenance. Sub-processes are selected that significantly contribute to overall process performance. These selected sub-processes are controlled using statistical and other quantitative techniques. A critical distinction between maturity level 3 and maturity level 4 is the predictability of process performance. At maturity level 4, the performance of processes is controlled using statistical and other quantitative techniques, and may be quantitatively predictable; at maturity level 3, processes are only qualitatively predictable.

1. Have you defined advanced metrics and tools to measure sponsor benefits (such as, KPIs for "on-the-job implementation" and "business contribution", appraisal analysis and balance-sheet study)?

2. Do you report advanced learning analytics to the management (such as, Kirkpatrick's analytics levels 3 & 4, management decisions)?

3. Do you audit the L&D process implementation (such as, internal benchmarking, competitive benchmarking)?

   


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