| Making the Network Work for You (Berwick, McCannon, Umbdenstock) | | | | | | |
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| A1: The Execution Framework (Kabcenell, Roth) | | | | | | |
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| A2: Preventing Falls (Meek, Taylor) | | | | | | |
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| A3: Moving your "Big Dot" Overall mortality reduction at Owensboro Medical Health System (Stogsdill, Jacobsen) | | | | | | |
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| A4: Infection Prevention Panel Discussion (Burns, Fraser, Jernigan, Griffin) | | | | | | |
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| B1: Physician Leadership (Gosfield, Dickson) | | | | | | |
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| B2: Making Improvements Stick: Reducing Surgical Site Infections and Improving AMI Care (Crotty, Griffin) | | | | | | |
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| B3: The Adoption and Spread of Medication Protocols (Thies, Federico) | | | | | | |
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| B4: Reducing Hospital Readmissions (Boutwell, Roth) | | | | | | |
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| C1: Building the Business Case for Quality (Shannon, Bisognano) | | | | | | |
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| C2: Rural Affinity Group Grand Rounds (Patton, Turner, Duncan) | | | | | | |
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| C3: Engaging Patients and Families & Family-Activated Rapid Response Teams (Schade Willis, Hanna) | | | | | | |
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| C4: The Business Case for Patient- and Family-Centered Care (Sodomka, Conway) | | | | | | |
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| D1: The Keystone Project: Using evidence-based interventions to improve the quality and safety of ICU care (Goeschel, Townsend) | | | | | | |
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| D2: New Ways to Make Care Patient- and Family-Centered (Turner, Brady) | | | | | | |
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| The Way Forward (Berwick, McCannon, Corrigan) | | | | | | |
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