| Opening Session and Keynotes | | | | | | |
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| Monetizing Services for the Digital Media Market | | | | | | |
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| Business Transformation Strategies | | | | | | |
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| Technology Transformation Strategies | | | | | | |
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| End-User Device Management | | | | | | |
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| TM Forum Prosspero and NGOSS in the Real World | | | | | | |
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| Strategies for Optimizing the Customer Experience | | | | | | |
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| Delivering Innovative Services to the Cable Customer | | | | | | |
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| Focus on China | | | | | | |
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| Revenue Management and Assurance | | | | | | |
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| Information Models and Frameworks | | | | | | |
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| SOA for Next Generation Operations | | | | | | |
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| Service Delivery Frameworks | | | | | | |
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| PLM/Data Management | | | | | | |
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