Staff Pro's Quality of Service

1. Customer Service Feedback

 
Staff Pro truly values the feedback of its client and guests. We understand the importance of quality customer service and strive to ensure that those that interact with Staff Pro, and its employees, expereince the highest level of professionalism and customer service possible. Please help us by completing this brief survey on your expereinces with Staff Pro. We appreciate your time and your feedback. With thanks,
Staff Pro
1. Overall, how satisfied were you with the friendliness of our staff?
2. Were you greeted with a smile and/or a welcoming message (such as "hello, welcome to the event.")?
3. Would you say that our staff appeared professional in clothing and demeanor?
4. How satisfied were you with the knowledge level our employees had regarding the venue (ie. seat location, will call, first aid, restrooms, lost and found, parking, etc)?
5. How satisfied were you with the knowledge level our employees had regarding the specific event (ie., start time, meet and greet, specific booth location, opening act, length of halftime, etc).
6. If you had a specific issue or concern that you took to our staff, were you dealt with professionally and in a timely manner?
7. Was the issue or concern that you took to our staff resolved?
8. Staff Pro's Mission statement is: To Provide a Safe and Enjoyable Event For Our Guests and Fellow Team Members in a Courteous, Professional, and Efficient Manner.

Overall, did you find our staff to be courteous, professional, and efficient?
9. How do you feel we could improve upon our service?
10. What did we do well?
11. Was there a certain staff member that you would like to leave feedback about?
12. Any other comments you'd like to share with us?
13. How would you prefer to be contacted?
14. What is your contact information