Division of Corporations Web Survey
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Rating Scale
On a scale of 1 to 10, 1 being unacceptable and 10 being outstanding, please rate the following questions. Please provide specific comments for each statement.
1. How would you rate the overall quality of service provided by the Division of Corporations?
1. How would you rate the overall quality of service provided by the Division of Corporations?
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2. How would you rate the convenience of our service?
2. How would you rate the convenience of our service?
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3. How would you rate the promptness of service provided?
3. How would you rate the promptness of service provided?
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4. How would you rate the accessibility of the Division of Corporations staff?
4. How would you rate the accessibility of the Division of Corporations staff?
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5. How would you rate the training/help you received from the Division of Corporations staff?
5. How would you rate the training/help you received from the Division of Corporations staff?
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6. How would you rate the written materials received from the Division of Corporations (Were they easy to read and helpful? i.e., instructions, forms, fee charts...).
6. How would you rate the written materials received from the Division of Corporations (Were they easy to read and helpful? i.e., instructions, forms, fee charts...).
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7. Were Division of Corporations staff attentive and helpful relative to your comments and concerns?
7. Were Division of Corporations staff attentive and helpful relative to your comments and concerns?
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8. Did Division of Corporations staff display professionalism & courtesy?
8. Did Division of Corporations staff display professionalism & courtesy?
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9. Are Division of Corporations staff knowledgeable?
9. Are Division of Corporations staff knowledgeable?
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