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Testing Services Survey- Faculty & Staff
1
. What is your position at NIU? (Please select one.)
What is your position at NIU? (Please select one.)
Graduate Assistant
Faculty
Instructor
2
. What was the reason for your visit to Testing Services?
What was the reason for your visit to Testing Services?
3
. I was greeted promptly and courteously by Testing Services staff.
I was greeted promptly and courteously by Testing Services staff.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
4
. The Testing Services staff member who assisted me was knowledgeable in relation to my problem or question.
The Testing Services staff member who assisted me was knowledgeable in relation to my problem or question.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
5
. My questions were answered completely by Testing Services staff.
My questions were answered completely by Testing Services staff.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
6
. How would you rate your most recent interaction with Testing Services?
How would you rate your most recent interaction with Testing Services?
Poor
Below Average
Average
Above Average
Excellent
7
. What could be done to improve the services that are provided?
What could be done to improve the services that are provided?
8
. Please rate the following aspect of Testing Services.
Test Statistics Item Analysis
(Score Distribution, Score Roster)
Please rate the following aspect of Testing Services. Test Statistics Item Analysis (Score Distribution, Score Roster)
Poor
Below Average
Average
Above Average
Excellent
9
. Please rate the following aspects of Testing Services.
Cumulative Record
(Including options to drop low scores, weight tests, assign grades, add scores, etc.)
Please rate the following aspects of Testing Services. Cumulative Record (Including options to drop low scores, weight tests, assign grades, add scores, etc.)
Poor
Below Average
Average
Below Average
Excellent
10
. Please rate the following aspect of Testing Services.
Individual Student Reports
(Test Score Report for each student showing wrong answers and score information on current and previous exams)
Please rate the following aspect of Testing Services. Individual Student Reports (Test Score Report for each student showing wrong answers and score information on current and previous exams)
Poor
Below Average
Average
Above Average
Excellent
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