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Scholarship Services Survey
1
. Who are you? (Please select one)
Who are you? (Please select one)
Current NIU Student
Prospective Student/Visitor
Parent/Family Member of Current NIU Student
Parent/Family Member of Prospective NIU Student
NIU Faculty
NIU Instructor
NIU Staff
2
. What was the reason for your visit to Scholarship Services?
What was the reason for your visit to Scholarship Services?
3
. I was greeted promptly and courteously by Scholarship Services staff.
I was greeted promptly and courteously by Scholarship Services staff.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
4
. The Scholarship Services staff member who assisted me was knowledgeable in relation to my problem or question.
The Scholarship Services staff member who assisted me was knowledgeable in relation to my problem or question.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
5
. My questions were answered completely by Scholarship Services staff.
My questions were answered completely by Scholarship Services staff.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
6
. How would you rate your most recent interaction with Scholarship Services?
How would you rate your most recent interaction with Scholarship Services?
Poor
Below Average
Average
Above Average
Excellent
7
. The Scholarship Office website was informational and helpful.
The Scholarship Office website was informational and helpful.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
8
. What could be done to improve the services that are provided?
What could be done to improve the services that are provided?
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