Facilities - Maintenance Survey

1. Maintenance Customer Service

 
Our goal is to provide you with the best possible service; please help by answering the following questions.
1. What was the nature of your latest contact with us?
2. Overall, what letter grade would you give our customer service?
3. Maintenance responded promptly to my request.
4. Please rate the following categories:
Strongly AgreeAgreeDisagreeStrongly DisagreeNo Comment
Maintenance staff was courteous & professional
Maintenance staff answered your questions & provided help
My overall experience was positive
A timely response was provided
Facilities web pages provide useful information
5. Please rate the resources that you use?
UsageExperience
Work Order Request System
Phone
Email
Personal Interaction
6. Please indicate any specific references that affected your ratings:
7. Have you experienced ongoing improvements from the services provided by Facilities - Maintenance?
8. What service related improvements can you recommend? Also, feel free to make additional comments.
9. Please provide your name if you wish:
Powered by SurveyMonkey
Check out our sample surveys and create your own now!