Pharmacy Plus Customer Satisfaction
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1. Default Section

 

1. Which location of Pharmacy Plus do you use?

2. If you had a new prescription, how well did we fill based upon your time expectations?

 Completely SatisfiedVery SatisfiedSatisfiedDissatisfiedN/A
Greeted when entering
Collecting information to fill prescriptions
Time you had to wait
Time spent at register

3. Is your medication delivered?

4. Please rate:

 Completely SatisfiedVery SatisfiedSatisfiedDissatisfied
How well staff explained your Payment for Services
How well staff answered questions
Staff caring and concern
Staff thoroughness
Amount of time spent with you during transaction

5. Please indicate the reasons you choose to use Pharmacy Plus: (More than one reason may be chosen)

6. Is there a Pharmacy Plus team member that you would like to comment about?

7. Would you recommend Pharmacy Plus to a fellow team member or to a patient?

8. Will you use Pharmacy Plus again in the future?

9. How satisfied were you with your experience with Pharmacy Plus?

 Completely SatisfiedVery SatisfiedSatisfiedDissatisfied
Responsiveness
Attitude
Price
Overall Impression