Digital Editors' Network Study: Benchmarking Your Website
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1. Welcome.
As we grapple with how to create revenues with our online brands it's obvious that we must understand more about our audiences than just whether the number of unique users is increasing month on month.
How much of our audience are regular visitors or eager participants in our online comemnt forums? How many are based abroad and how many are just dipping in to follow a link to one page?
The Digital Editors' Network Winter 2010 meeting on February 25th will give you the chance to compare notes other digital editors and see how your site measures up to industry trends (See: http://den-winter2010.eventbrite.com ).
To add to that Chatham House Rule-discussion, we are asking all participants to complete this survey.
Please be assured that your individual responses will remain anonymous and will only be reported as part of the group results. However, if you would like a summary of the survey findings, you can include your contact details at the end of the survey.
Your participation is voluntary and you may refuse to answer any question. The survey only takes about 10 minutes to complete. By completing the survey, you indicate your consent to participate in the project.
If you have questions, or comments about the research, please contact François Nel at FPNel @ uclan.ac.uk / @francoisnel / +(0)1772)894730.
And, of course, if you could pass this link along to other digital editors who would be interested in contributing to the research, that would be very much appreciated.
Thank you.
1
. Where is your site? (Select from the dropdown menu)
East Midlands
East of England
Greater London
North East England
North West England
South East England
South West England
West Midlands
Yorkshire and the Humber
Wales
Scotland
Northern Ireland
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Ascension Island
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Democratic Republic of the Congo (Kinshasa)
Congo, Republic of (Brazzaville)
Cook Islands
Costa Rica
Ivory Coast
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Metropolitan
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Great Britain
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and Mc Donald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Rep. (North Korea)
Korea, Republic of (South Korea)
Kuwait
Kyrgyzstan
Lao, People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia, Rep. of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federal States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar, Burma
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian National Authority
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Island
Poland
Portugal
Puerto Rico
Qatar
Reunion Island
Romania
Russian Federation
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Príncipe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia (Slovak Republic)
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and South Sandwich Islands
Spain
Sri Lanka
Saint Helena
St. Pierre and Miquelon
Sudan
Suriname
Svalbard and Jan Mayen Islands
Swaziland
Sweden
Switzerland
Syria, Syrian Arab Republic
Taiwan (Republic of China)
Tajikistan
Tanzania
Thailand
Tibet
Timor-Leste (East Timor)
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
England
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
U.S. Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Vatican City State (Holy See)
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (U.S.)
Wallis and Futuna Islands
Western Sahara
Yemen
Zambia
Zimbabwe
Where is your site? (Select from the dropdown menu)
2
. What site are you working for?
What site are you working for?
B2B site
Consumer magazine companion site
Broadcast Radio companion site
Broadcast Television companion site
Regional Bi-Weekly Newspaper site
Regional Weekly Newspaper stie
Regional Daily Newspaper site
National Weekly Newspaper site
National Daily Newspaper companion site
Online only news site
Other (please specify)
*
3
. Which of the following best describes your primary job title?
Which of the following best describes your primary job title?
Reporter / Content Maker
Content Editor / Producer
Web Development / Strategic Manager
Independent / freelance content maker / editor
Other (please specify)
4
. What is the average number of unique users that visit your main site each month?
What is the average number of unique users that visit your main site each month?
Less than 1,000
1,000 - 10,000
10,000 - 25,000
25,001 - 50,000
50,001 -100,000
100,001 -150,000
150,001 -200,000
200,001 -250,000
250,001 -500,000
500,001 -1 million
more than 1 million
Comments
5
. We would like to know about your attitudes towards Search Engine Optimisation.
1. Critical
5. Not at all important
N/A
Please rate how important SEO is to your content strategy.
We would like to know about your attitudes towards Search Engine Optimisation. Please rate how important SEO is to your content strategy. 1. Critical
5. Not at all important
N/A
Please briefly clarify your choice
6
. Do you require users register to participate in the activities on your site?
Do you require users register to participate in the activities on your site?
No registeration required to participate in any of the activities offered on the site.
Registration required to access ALL information.
Registration only required to post comments and/ or participate in discussion boards.
Registration required to access special content sections
Registration required to participate in clubs / networks
Other (please specify)
7
. Do you charge users a cash fee to participate in all or some of your online activities?
Do you charge users a cash fee to participate in all or some of your online activities?
Yes
No
8
. If YES, for which of the following does your site ask for cash payments?
If YES, for which of the following does your site ask for cash payments?
Breaking news / general content website
Special new reports / sections on website
Special lifestyle & entertainment sections (e.g. Horoscopes)
Online Games (e.g. fantasy football)
Online Gambling (Casino)
Archived material website
Mobile site (general access)
Pushed Mobile Content (e.g. text alerts or e-zines)
Ap for smart phones (e.g. iPhone)
Membership of social networks / clubs
Other (please specify)
9
. If NO, are there active discussions in your organisation about the possibility of charging users a cash fee to participate in all or some of the online activities you offer?
If NO, are there active discussions in your organisation about the possibility of charging users a cash fee to participate in all or some of the online activities you offer?
Yes
No
Don't know
Not applicable
Additional Comments
10
. Do you charge users a fee for membership any of the following networks:
YES
NO
N/A
Dating
Do you charge users a fee for membership any of the following networks: Dating YES
NO
N/A
Business
Business YES
NO
N/A
Sports
Sports YES
NO
N/A
Parenting
Parenting YES
NO
N/A
Health (e.g. weight loss or fitness clubs)
Health (e.g. weight loss or fitness clubs) YES
NO
N/A
Other
Other YES
NO
N/A
If you selected 'Other', please specify
11
. Do you ask users to donate funds to support your site?
Do you ask users to donate funds to support your site?
Yes
No
No, but we're considering it
12
. From which of the following Advertising and Sponsorship activities does your Website get revenue? Please tick all that apply.
(Note: Question 9 refers to advertising & sponsorship on dedicated Mobile sites.)
YES
NO
N/A (Do not have that feature)
Own sales of display ads inventory on website
From which of the following Advertising and Sponsorship activities does your Website get revenue? Please tick all that apply. (Note: Question 9 refers to advertising & sponsorship on dedicated Mobile sites.) Own sales of display ads inventory on website YES
NO
N/A (Do not have that feature)
Own sales of classified ads inventory on own website
Own sales of classified ads inventory on own website YES
NO
N/A (Do not have that feature)
Display ads served on website through advertising network
Display ads served on website through advertising network YES
NO
N/A (Do not have that feature)
Classified ads served on website through advertising network (e.g. Fish4)
Classified ads served on website through advertising network (e.g. Fish4) YES
NO
N/A (Do not have that feature)
Website ads served through affiliation with Google
Website ads served through affiliation with Google YES
NO
N/A (Do not have that feature)
Website ads served through affiliation with MSN
Website ads served through affiliation with MSN YES
NO
N/A (Do not have that feature)
Website ads served through affiliation with Yahoo!
Website ads served through affiliation with Yahoo! YES
NO
N/A (Do not have that feature)
Website ads served through affiliation with other search engine
Website ads served through affiliation with other search engine YES
NO
N/A (Do not have that feature)
Sponsorship of website text content
Sponsorship of website text content YES
NO
N/A (Do not have that feature)
Advertising directly link to online video
Advertising directly link to online video YES
NO
N/A (Do not have that feature)
Sponsorship directly linked to online video
Sponsorship directly linked to online video YES
NO
N/A (Do not have that feature)
Advertising in email newsletters
Advertising in email newsletters YES
NO
N/A (Do not have that feature)
Sponsorship of email newsletters
Sponsorship of email newsletters YES
NO
N/A (Do not have that feature)
Advertising in RSS feeds
Advertising in RSS feeds YES
NO
N/A (Do not have that feature)
Sponsorship of RSS feeds
Sponsorship of RSS feeds YES
NO
N/A (Do not have that feature)
Other (please specify)
13
. From which of the following sponsorship and advertising sources does your dedicated MOBILE site get revenue? Please tick all that apply.
(If you do not have a dedicated mobile site, please proceed to Question 10)
YES
NO
N/A (Do not have that feature)
Own sales of display ads inventory on m-site
From which of the following sponsorship and advertising sources does your dedicated MOBILE site get revenue? Please tick all that apply. (If you do not have a dedicated mobile site, please proceed to Question 10) Own sales of display ads inventory on m-site YES
NO
N/A (Do not have that feature)
Own sales of classified ads inventory on own m-site
Own sales of classified ads inventory on own m-site YES
NO
N/A (Do not have that feature)
Display ads served on m-site through advertising network
Display ads served on m-site through advertising network YES
NO
N/A (Do not have that feature)
Classified ads served on m-site through advertising network (e.g. Fish4)
Classified ads served on m-site through advertising network (e.g. Fish4) YES
NO
N/A (Do not have that feature)
M-site ads served through affiliation with with search engine.
M-site ads served through affiliation with with search engine. YES
NO
N/A (Do not have that feature)
Sponsorship of m-site text content
Sponsorship of m-site text content YES
NO
N/A (Do not have that feature)
Advertising directly linked to mobile site video
Advertising directly linked to mobile site video YES
NO
N/A (Do not have that feature)
Sponsorship directly linked to mobile site video
Sponsorship directly linked to mobile site video YES
NO
N/A (Do not have that feature)
Advertising in mobile alerts or 'zines (i.e. mobile 'push' content)
Advertising in mobile alerts or 'zines (i.e. mobile 'push' content) YES
NO
N/A (Do not have that feature)
Sponsorship of mobile alerts or 'zines (i.e. mobile 'push' content)
Sponsorship of mobile alerts or 'zines (i.e. mobile 'push' content) YES
NO
N/A (Do not have that feature)
if you selected 'Other', please specify which other advertising or sponship opportunities you take advantage of
14
. Does your site offer any of the following retail opportunities.
YES
NO
N/A
Sales of subscriptions to print products (including online payment option)
Does your site offer any of the following retail opportunities. Sales of subscriptions to print products (including online payment option) YES
NO
N/A
Sales of other own branded merchandise(e.g. books or calendars produced by your own company)
Sales of other own branded merchandise(e.g. books or calendars produced by your own company) YES
NO
N/A
Sales of own branded services (e.g. holiday tours led by own staff)
Sales of own branded services (e.g. holiday tours led by own staff) YES
NO
N/A
Affiliate deals with other online merchants (i.e. virtual mall operated by Shoppersworld or the like)
Affiliate deals with other online merchants (i.e. virtual mall operated by Shoppersworld or the like) YES
NO
N/A
Other retail activities (please specify)
15
. Do you get income from selling any other information?
YES
NO
N/A
Databases of users
Do you get income from selling any other information? Databases of users YES
NO
N/A
Databases of advertisers
Databases of advertisers YES
NO
N/A
Survey data
Survey data YES
NO
N/A
Other information services (please specify)
16
. Do you get income from Syndication of any of the following?
YES
NO
N/A
Text stories
Do you get income from Syndication of any of the following? Text stories YES
NO
N/A
Podcasts
Podcasts YES
NO
N/A
Still images
Still images YES
NO
N/A
Video
Video YES
NO
N/A
Own blogs / columns
Own blogs / columns YES
NO
N/A
Content produced by others
Content produced by others YES
NO
N/A
Other syndication services (please specify)
17
. Could you please tell us about any other sources from which your online activities derive direct revenues?
Could you please tell us about any other sources from which your online activities derive direct revenues?
18
. Could you tell us about your Average Revenue Per User(ARPU) rates based on the latest figures you have?
To calculate your ARPU rate per month, divide the average monthly income from your site by the average number of unique users, e.g. if your site averages 145,000 unique users per month and your average income from your site is £50,000, your ARPU rate will be 50,000 / 145,000 = 34.48 pence per month. Your annual ARPU rate would be 12 X 34.48p = £4.14.
If you are not using Stirling, you can convert your ARPU rate here: http://www.xe.com/ucc/
Could you tell us about your Average Revenue Per User(ARPU) rates based on the latest figures you have? To calculate your ARPU rate per month, divide the average monthly income from your site by the average number of unique users, e.g. if your site averages 145,000 unique users per month and your average income from your site is £50,000, your ARPU rate will be 50,000 / 145,000 = 34.48 pence per month. Your annual ARPU rate would be 12 X 34.48p = £4.14. If you are not using Stirling, you can convert your ARPU rate here: http://www.xe.com/ucc/
ARPU / month
ARPU / annum
19
. What percentage of your digital income (Website & Mobile) comes from the following sources? (Total = 100)
What percentage of your digital income (Website & Mobile) comes from the following sources? (Total = 100)
Own advertising sales
Advertising through networks (eg. Fish4)
Sponsorships of website content
Sales & subscription to digital content
Sales of specialised content on the site (including archives)
Sales & subscription to mobile information & services
Membership fees to own online networks / clubs
Membership fees to affiliated online networks/ clubs (e.g. dating)
Games
Gambling
Own retail sales activities
Affiliation with other retailers (e-commerce facilitated by affiliate)
Brokerage activities (i.e. a percentage of a transaction that you faciliate)
Services (e.g. web design)
Other
Thank you very much for contributing to this study!
20
. The findings from this survey will be discussed at the Digital Editors' Networks' Winter 2010 meetin on February 25th in Preston. If you would like a summary report of the findings, please add your contact details below.
The findings from this survey will be discussed at the Digital Editors' Networks' Winter 2010 meetin on February 25th in Preston. If you would like a summary report of the findings, please add your contact details below.
Name
Email
21
. If you have any additional comments about the issues raised in this study, or questions about the Digital Editors' Network, please use the space below to let us know. Thank you.
If you have any additional comments about the issues raised in this study, or questions about the Digital Editors' Network, please use the space below to let us know. Thank you.
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