Customer Satisfaction - Professional Services

1. Services Satisfaction Level

 
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1. Customer Satisfaction is our highest priority! Thank you for taking the time to confirm your satisfaction with our service and share how we can improve our service to you. Please make comments as necessary to help us know in which areas we are doing well and in which areas we can improve to better serve our clients.
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2. Name of project or activity:
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3. How satisfied were you with the quality of the work performed by the project team on this engagement?
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4. How would you describe the value of the work performed by the project team on this engagement?
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5. How would you rate the level of technical knowledge of the consultant/engineer who performed the technical work onsite/remote?
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6. How satisfied were you with the project team communication with regard to project status?
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7. How responsive was the project team to requests and deadlines?
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8. How would you rate the professionalism of the project team?
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9. How likely is it that you will purchase professional services from this company again?
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