DHEC-OCRM Customer Satisfaction Survey

Please take a moment to complete this customer satisfaction survey. We are committed to meeting and exceeding our customers' needs with quality professional service. Your comments will help us evaluate our performance. Thank you for your assistance!

1. Please identify yourself:

Please identify yourself: Private Individual Permit Applicant

Developer

Consultant/Engineer

Other (please specify)

2. What type of permit did you apply for from DHEC-OCRM?

What type of permit did you apply for from DHEC-OCRM? Critical Area Permit (Dock, Bulkhead, Amendment, Extension, Transfer, etc.)

Critical Area Line Setting

Land Disturbance/Stormwater Permit

Other (please specify)

3. With which DHEC-OCRM office did you conduct business?

With which DHEC-OCRM office did you conduct business? Charleston

Myrtle Beach

Beaufort

4. Please indicate your experience:

	Strongly Disagree	Disagree	Agree	Strongly Agree	No Opinion
The permitting process was clearly explained at the beginning of the process.	Please indicate your experience: The permitting process was clearly explained at the beginning of the process. Strongly Disagree	Disagree	Agree	Strongly Agree	No Opinion
DHEC-OCRM staff was knowledgeable of relevant regulatory information.	DHEC-OCRM staff was knowledgeable of relevant regulatory information. Strongly Disagree	Disagree	Agree	Strongly Agree	No Opinion
Written and verbal guidance provided by DHEC-OCRM staff was clear and easy to understand.	Written and verbal guidance provided by DHEC-OCRM staff was clear and easy to understand. Strongly Disagree	Disagree	Agree	Strongly Agree	No Opinion
Application forms were clearly explained and easy to understand.	Application forms were clearly explained and easy to understand. Strongly Disagree	Disagree	Agree	Strongly Agree	No Opinion
DHEC-OCRM staff was courteous, professional and responsive to my needs.	DHEC-OCRM staff was courteous, professional and responsive to my needs. Strongly Disagree	Disagree	Agree	Strongly Agree	No Opinion

Additional Comments:

5. Would you like a follow up call from a DHEC-OCRM manager to discuss your experience?

Would you like a follow up call from a DHEC-OCRM manager to discuss your experience? Yes

6. If you would like to be contacted by a DHEC-OCRM manager to discuss your experience, please provide the following information:

If you would like to be contacted by a DHEC-OCRM manager to discuss your experience, please provide the following information: Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Email Address:
Phone Number:

7. Please enter your permit application number, if applicable:

Please enter your permit application number, if applicable: