The Salvation Army Heart O' Hills Camp & Conference Center
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1. Guest Survey
1
. How would you rate your overall experience here at Heart O' Hills?
How would you rate your overall experience here at Heart O' Hills?
I loved it! I wouldn't change a thing!
My experience was good, but it could have been improved
It was typical for a Camp & Conference Center
This place needs help! In what way?________________________
Never coming back!
2
. How would you rate our registration process?
How would you rate our registration process?
Easy, informative & helpful
Could have been easier
Difficult
Comments______________________________________________
3
. How would you rate the overall cleanliness of your room/cabin?
How would you rate the overall cleanliness of your room/cabin?
Very clean
Clean
Moderately clean
Unsatisfactory
4
. How did you hear about Heart O'Hills?
How did you hear about Heart O'Hills?
Internet. Search engine___________________
Friend/Business/Relation
Advertisment
Church
Phone Book
Radio/Magazine advertisment
5
. How would you rate our website?
How would you rate our website?
Fantastic and informative
Average
Needs work
Didn't know you had one
6
. Were there enough supplies (linens,soap,towels,etc)in your Motel room?
Were there enough supplies (linens,soap,towels,etc)in your Motel room?
Enough
Just enough
Not enough
7
. How would you rate rate our Food and Food Service?
How would you rate rate our Food and Food Service?
Deserves a "Five Star" rating
Was really good
Average
Needs improvement
8
. Were there ANY maintenance needs that we may have overlooked that need our attention?
Were there ANY maintenance needs that we may have overlooked that need our attention?
Yes
No
Room/Cabin number______________________________
9
. Was the staff here at Heart O'Hills courteous and supportive in ALL of your requests?
Was the staff here at Heart O'Hills courteous and supportive in ALL of your requests?
Extremely helpful
They helped as much as they could
They need help!
10
. For your accommodations, food and service, how would you rate the cost?
For your accommodations, food and service, how would you rate the cost?
Priced accordingly
Moderately priced
Over priced
Priced ridiculously low!
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