Customer Satisfaction Survey 2009

We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)
1. Please rate the following aspects of our work.
ExcellentGoodAdequatePoorUnacceptableN/A
Understanding your vacation needs
Communicating clearly via website & email
Communicating clearly via phone
Providing accommodations you expected
Providing value for your money
Responding promptly to any problems
Meeting your vacation objectives
2. Overall, how do you rate the quality of accommodations and services we provide?
3. What do you like most about Brown County?
4. Overall, is our performance ...
5. Based on our performance, how likely is it that you will use us in the future?
6. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.
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