| The staff was professional and courteous. | | | | | |
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| I did not wait longer than I thought was reasonable for my services. | | | | | |
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| All my questions were answered to my satisfaction. | | | | | |
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| I was satisfied with how my blood was drawn. | | | | | |
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| The location and hours of the service center were convenient. | | | | | |
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| The service center was clean and neat in appearance. | | | | | |
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