NIEC Programs and Services SurveyNIEC Programs and Services Survey

1. How long have you been using the Internet (including using email)?

How long have you been using the Internet (including using email)? Less than 6 months

6 to 12 months

1 to 3 years

4 to 6 years

7 years or more

Prefer not to say

2. How much time, on average, do you spend each week on the internet?

How much time, on average, do you spend each week on the internet? Less than 5 hours

5-9 hours

10-14 hours

15-19 hours

20-24 hours

25-29 hours

30 hours or more

Prefer not to say

3. Is today the first time you have used the NIEC Inventory of Programs and Services?

Is today the first time you have used the NIEC Inventory of Programs and Services? Yes

No, I have searched/used the database before.

Unsure, I cannot recall if I have used the database in the past.

4. If today was the first time you used the NIEC database, do you think you will use it again?

If today was the first time you used the NIEC database, do you think you will use it again? Yes

Unsure

If No or Unsure, please explain

5. If you have used the NIEC Programs and Services before, approximately how ofte do you visit/use the site?

If you have used the NIEC Programs and Services before, approximately how ofte do you visit/use the site? frequently (daily or several times a week)

a few times a week

several times a month

several times a year

rarely (I hardly ever use this database)

Other (please specify)

6. Please use the scale below to indicate how successful you have been in finding the community services information you were seeking using the inventory of NIEC Programs and Services.

Please use the scale below to indicate how successful you have been in finding the community services information you were seeking using the inventory of NIEC Programs and Services. 1 -Very Successful -I usually find the service(s) I was looking for

2 -Fairly successful -I usually find most of what I was looking for

3 -Some success - I usually find some of what I was looking for

4 -Not very successful -I did not find much of what I was looking for

5 -Not successful - I could not find any of the service(s) I was looking for

6 -Not applicable - I was not looking for a community service in Niagara

7. Please describe any service(s), program(s) or information you were seeking that you were successful in finding in the NIEC Inventory.

Please describe any service(s), program(s) or information you were seeking that you were successful in finding in the NIEC Inventory.

8. Please use the scale below to indicate whether the NIEC Database is easy to use.

Please use the scale below to indicate whether the NIEC Database is easy to use. 1 -Very easy to navigate and search

2 -Fairly easy

3 -Fairly difficult

4 -Not applicable - I didn't search for anything

Any suggestions for improvement?

9. What is your gender?

What is your gender? Male

Female

10. What is your age category?

What is your age category? under 19

20-29

30-39

40-49

50-65

over 65

11. What is geographical location? If you usually access the database for personal use, identify your residence location. If your use is usually connected to your work, identify the location of your workplace.

What is geographical location? If you usually access the database for personal use, identify your residence location. If your use is usually connected to your work, identify the location of your workplace. Fort Erie

Grimsby

St.Catharines

Welland

Niagara Falls

Niagara-on-the-Lake

Pelham

Lincoln

West Lincoln

Port Colborne

12. Use this space for any other feedback you can offer that will help us to make the NIEC Programs and Services more useful to you and others in our community.

Use this space for any other feedback you can offer that will help us to make the NIEC Programs and Services more useful to you and others in our community.

Thank you.
We appreciate your time. Your feedback will help improve and enhance the service provided by the NIEC Inventory of Programs and Services.

NIEC Programs and Services Survey

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