Impact of Technical Support Models on Computer Self-Efficacy among Academic Library Employees

1. Survey about Computer Self-Efficacy

 
Dear Participant:

I would like to request your help in learning information about the impact of various technical support models on the overall confidence of academic library employees with technology. I am currently a student in the Master of Library Science Program at Southern Connecticut State University doing a research project for one of my classes.

Participation is voluntary. There is no penalty for refusal to participate. Submission of this survey indicates your consent to use this data in research. [This research has been reviewed under the Human Research Protection Program, Institutional Review Board at Southern Connecticut State University (Protocol 07-129).]

The majority of the questions are multiple choice. You will be asked to pick the best answer to a series of questions or comments. There may be a few questions that ask you to write a few words. The survey should take about 20 minutes to complete.

Please do not hesitate to send an email to macaulayj1@southernct.edu if you have any questions or comments about this survey.

Thank you very much for your participation. I appreciate your help.


Jennifer Macaulay, Graduate Student
Master of Library Science Program
Dept of Information & Library Science
Southern Connecticut State University
501 Crescent Street
New Haven CT 06515

macaulayj1@southernct.edu
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