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CourseCast Customer Survey
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1
. What is your business or institution name?
What is your business or institution name?
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2
. What is your email address?
What is your email address?
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3
. How long have you been using CourseCast?
How long have you been using CourseCast?
Less Than 1 Month
2-5 Months
6 Months to 1 year
1 Year or Longer
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4
. Ease Of Use - Please rate the ease of use of our software.
Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Recording
Ease Of Use - Please rate the ease of use of our software. Recording Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Editing
Editing Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Viewing/Playback
Viewing/Playback Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Administration
Administration Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Any Additional comments
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5
. Installation - Please rate the overall experience of installing our software.
Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
CourseCast Server Software
Installation - Please rate the overall experience of installing our software. CourseCast Server Software Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
CourseCast Recorder
CourseCast Recorder Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
CourseCast Editor
CourseCast Editor Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Any Additional Comments?
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6
. Ease Of Use - Please rate the ease of use of our viewer interface.
Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Entering Notes
Ease Of Use - Please rate the ease of use of our viewer interface. Entering Notes Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Searching Notes
Searching Notes Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Searching Slide Text
Searching Slide Text Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Navigating Through Video
Navigating Through Video Not Applicable
Very Hard
Hard
Moderate
Easy
Very Easy
Comments:
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7
. Do students/faculty use the note taking feature in the Viewer?
Do students/faculty use the note taking feature in the Viewer?
Yes
No
Not Sure
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8
. Are students recording content with CourseCast?
Are students recording content with CourseCast?
Yes
No
Not Sure
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9
. What course management system do you use?
What course management system do you use?
Blackboard
WebCT
Sakai
Angel
Desire2Learn
Moodle
Other
If other, please specify
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10
. Approximately how many faculty members are currently using CourseCast?
Approximately how many faculty members are currently using CourseCast?
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11
. What is your overall experience with CourseCast at your business or institution?
What is your overall experience with CourseCast at your business or institution?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
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12
. Are you considering purchasing technical support?
Are you considering purchasing technical support?
Yes
No
13
. What features or improvements can we add that would benefit your business or institution?
What features or improvements can we add that would benefit your business or institution?
14
. Is there any additional information you would like to share with us?
Is there any additional information you would like to share with us?
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