Operational Business Assistance Survey

1. Emergency Assistance for Infrastructure & Communication Needs

 
1. Degree of need?
Have you sustained your core operations?At a level satisfactory to key customers?Have you lost money,reputation, or clients?Your infrastructure has allowed effective communications?
yes
no
25%
50%
75%
2. Information Systems
Communication-rich channels/networks?Mission critical systems?Files and Data?Other information Systems?Outsourced systems?
corrupted
disabled
impaired
disrupted
disconnected
lost
available
3. Do you require
Backup and restore?Network Connections?Replace/Relocate computers?Business reconstitution site?Employee relocation?
yes
no
unsure
4. Costs
Productivity?Idle employees?Missed service level agreements?Brand/Customer confidence?Tech support cost?Regulatory fines?Legal liabilities/ costs?Stock price?
unknown
diminished
increased
liabilities
missed
5. Location Needs
Telco voice data?Bandwith HQ?Bandwith other locations?Gas?Electric?Transportation?vendor?multiple vendors?other?
operational
need assistance
unsure
6. Telecommunications
yesnoneed assistance
Do you have multiple telco providers?
Have your voice/data issues been resolved?
DO you have Service Level Agreement(SLA)issues?
Are your service problems across multiple locations?
Can you list problem locations and telco providers below?
Would you like us to help in resolution?
*
7. To best assist you please answer questions and submit survey, we will contact you promptly, or email specific questions to ron.baade@thesecurityboard.org, or fax to 630-613-9526.
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