Work Order Survey
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1. Work Order Satisfaction Survey
Recently, you received services from the Physical Plant. Please take a moment and let us know how successful we were in responding to your needs:
*
1
. The department you had contact with:
Security
Building Services (Custodial/Housekeeping/Moving)
Maintenance
Grounds
Set up (Events)
The department you had contact with:
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2
. (Emergencies should be responded to immediately, work orders generally require 48 hours notice, event set ups are within 2 weeks) With that in mind, was a timely response given?
Yes
No
(Emergencies should be responded to immediately, work orders generally require 48 hours notice, event set ups are within 2 weeks) With that in mind, was a timely response given?
3
. If no, please explain why.
If no, please explain why.
*
4
. Did person responding to your call/work order act in a professional manner?
Yes
No
Did person responding to your call/work order act in a professional manner?
5
. If no, please explain:
If no, please explain:
*
6
. Was the call/work order completed to your satisfaction?
Yes
No
Was the call/work order completed to your satisfaction?
7
. If no, please explain why:
If no, please explain why:
8
. What areas do you feel we need improvement in?
What areas do you feel we need improvement in?
*
9
. Overall, how would you rate the service rendered to you?
Overall, how would you rate the service rendered to you?
Poor
Fair
Good
Excellent
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10
. Would you like someone to contact you regarding your concerns?
Yes
No
Would you like someone to contact you regarding your concerns?
11
. If yes, please list your name and phone number:
If yes, please list your name and phone number:
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