Aon Aviation & Aerospace Publications Survey 2008/09

Thank you for taking the time to complete the Aon Aviation & Aerospace publications survey. We will use the data that we gain to ensure that we continue to improve the products and services that we offer.

If you would like to have a more in depth discussion, please contact us at: aviation@aon.com.

1. Which Aon Aviation & Aerospace publications have you read?

	Never read	In the last 12 months	In the last 3 months	Never read, but would like to
Airline Insurance Market Newsletter	Which Aon Aviation & Aerospace publications have you read? Airline Insurance Market Newsletter Never read	In the last 12 months	In the last 3 months	Never read, but would like to
Airline Insurance Market Review	Airline Insurance Market Review Never read	In the last 12 months	In the last 3 months	Never read, but would like to
Aerospace Insurance Market Newsletter	Aerospace Insurance Market Newsletter Never read	In the last 12 months	In the last 3 months	Never read, but would like to
Aerospace Insurance Market Review	Aerospace Insurance Market Review Never read	In the last 12 months	In the last 3 months	Never read, but would like to
Airline Loss Flashes	Airline Loss Flashes Never read	In the last 12 months	In the last 3 months	Never read, but would like to

2. Aon Aviation & Aerospace newsletters and reviews provide me with useful, timely and relevant information

Aon Aviation & Aerospace newsletters and reviews provide me with useful, timely and relevant information Agree

Neither Agree or Disagree

Disagree

3. On a scale of 1 to 5, where 1 is excellent and 5 is very poor, how valuable do you find Aon Aviation & Aerospace’s information output overall?

On a scale of 1 to 5, where 1 is excellent and 5 is very poor, how valuable do you find Aon Aviation & Aerospace’s information output overall?

4. The range of Aon Aviation & Aerospace publications provides:

The range of Aon Aviation & Aerospace publications provides: Too much detail

The right amount of detail

Not enough detail

5. Over the last 12 months, the way that Aon Aviation & Aerospace circulates and manages subscription to its newsletters and reviews has:

Over the last 12 months, the way that Aon Aviation & Aerospace circulates and manages subscription to its newsletters and reviews has: Improved

Stayed the same

Got worse

6. The frequency of Aon Aviation & Aerospace’s newsletters is:

The frequency of Aon Aviation & Aerospace’s newsletters is: Too often

About right

Not often enough

7. How useful do you find the Airline Loss Flashes?

How useful do you find the Airline Loss Flashes? Useful

Not useful

8. Do you believe that it is better to receive the newsletter on the first of the month or with more complete data?

Do you believe that it is better to receive the newsletter on the first of the month or with more complete data? On time

More complete data

9. In the last 12 months, have you used any information in the newsletters as part of your discussions with Aon or other market participants?

In the last 12 months, have you used any information in the newsletters as part of your discussions with Aon or other market participants? Yes

10. On a scale of 1 to 5, where one is excellent and 5 is very poor, how useful do you find each section in the Airline Insurance Market News:

	1	2	3	4	5
Overview	On a scale of 1 to 5, where one is excellent and 5 is very poor, how useful do you find each section in the Airline Insurance Market News: Overview 1	2	3	4	5
Losses	Losses 1	2	3	4	5
Legal Update	Legal Update 1	2	3	4	5
Renewals	Renewals 1	2	3	4	5
Market News	Market News 1	2	3	4	5
Aon Services	Aon Services 1	2	3	4	5
Information about future Aon publications	Information about future Aon publications 1	2	3	4	5

11. On a scale of 1 to 5, where one is excellent and 5 is very poor, how useful do you find each section in the Airline Insurance Market Indicators:

	1	2	3	4	5
Executive Summary	On a scale of 1 to 5, where one is excellent and 5 is very poor, how useful do you find each section in the Airline Insurance Market Indicators: Executive Summary 1	2	3	4	5
Market Overview	Market Overview 1	2	3	4	5
Other Markets	Other Markets 1	2	3	4	5
Industry Overview	Industry Overview 1	2	3	4	5
Analysis(Quarterly, Loss, Regional, Fleet value,Sector)	Analysis(Quarterly, Loss, Regional, Fleet value,Sector) 1	2	3	4	5
Looking Ahead	Looking Ahead 1	2	3	4	5

12. Are there additional insurance related issues that you would like us to cover in the newsletter?

Are there additional insurance related issues that you would like us to cover in the newsletter? Yes

If yes, please give details

13. Which of the following supplementary publications would you like to receive?

Which of the following supplementary publications would you like to receive? Underwriter overview

General aviation

Quarterly losses newsletter

14. On a scale of 1 to 5, where one is excellent and 5 is very poor, how would you rate the layout of Aon Aviation & Aerospace publications:

On a scale of 1 to 5, where one is excellent and 5 is very poor, how would you rate the layout of Aon Aviation & Aerospace publications:

15. How do you receive the Aon Aviation & Aerospace publications

How do you receive the Aon Aviation & Aerospace publications Directly from Aon Aviation & Aerospace

From someone else within Aon

From a third party

16. If you wish to make any additional comments, please do so below:

If you wish to make any additional comments, please do so below:

Thank you for completing our survey.

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